Health Program Coordinator

Albertametis; Edmonton; On-site; CAD 55,000 - 70,000; Full time

Job summary

Join the Otipemisiwak Métis Government as a Health Program Coordinator in Edmonton. This full-time, permanent role focuses on helping Métis Albertans access medical travel support. You will manage the Medical Travel Program, ensuring clients receive the assistance they need to maintain their health. This position offers a chance to impact the community positively and work within a supportive environment committed to cultural sensitivity and organizational excellence.

Benefits

Comprehensive benefit package

Employer contributions to Pension Plan

Training and professional development opportunities

Generous time off policies

Qualifications

• Post-secondary education preferred, equivalent experience considered.
• 2 years of program development, implementation, and evaluation are assets.
• Experience in community-based programs is beneficial.

Responsibilities

• Administer Medical Travel Program, assess eligibility and process reimbursements.
• Respond to inquiries about programs, providing accurate information.
• Manage accommodations and coordinate with internal and external partners.

Skills

Interpersonal skills

Cultural sensitivity

Organizational skills

Problem solving

Flexibility

Education

Post-secondary Diploma/Degree

Tools

Microsoft Excel

Google Forms

Job description

Health Program Coordinator

Location: #200-12308 111 Avenue, Edmonton AB T5M 2N4

Closing Date: July 14, 2025

Position Status: Full-Time (40 hrs per week), Permanent

The Organization

The Otipemisiwak Métis Government is currently recruiting for a Health Program Coordinator. Reporting to the Community Wellness Manager, this position plays a vital role in helping Métis Albertans access financial support for travel to medical appointments through the Medical Travel Program. The program offers mileage reimbursement and accommodations for eligible appointments across the province, helping to reduce barriers to care and improve access to essential health services. We are looking for a compassionate, detail-oriented, and organized individual who is passionate about community health and supporting underserved populations. The Health Program Coordinator will have strong communication skills, the ability to work both independently and as part of a team, and a commitment to delivering respectful, client-centered service. In this role, the successful candidate will have the opportunity to make a meaningful impact on the health and well-being of Métis citizens across Alberta.

Key Responsibilities

• Administer the Medical Travel Program, including assessing client eligibility and managing applications for mileage reimbursement and short-term accommodations.
• Respond to phone and email inquiries related to the Medical Travel Program by providing accurate information, addressing client concerns, and offering guidance on application processes, eligibility requirements, and available supports.
• Collect appropriate information and documentation for program access and accurately enter data into client management software to process applications.
• Use client management software to develop internal and external reports to partners and funders.
• Organize accommodations with site staff at Renaissance Tower and select hotels. This includes coordinating and booking residential check-in and check-out processes, communicating health and safety information, outlining house rules, and arranging a housekeeper to clean units after each stay.
• Seek networking opportunities, and build, foster, and maintain relationships with internal and external partners, including critical and collaborative partnerships in academic and health care sectors/organizations.
• Support the dissemination of program and initiative outputs through reports and other knowledge translation products for the Métis community and other partners.
• Support community knowledge dissemination and health literacy through community health events.
• Create and submit abstracts, posters, and presentations for national and international conferences.
• Develop relationships with the Métis community with the intent of informing existing and future Otipemisiwak Métis Government Health Programming and Services.
• Additional data entry-related tasks using Microsoft Excel and/or Google Forms.
• Other administrative tasks, as required, to support the Medical Travel Program.
• Other organizational tasks, as required.
  
  

Skills & Competencies

• Exceptional interpersonal skills with the ability to communicate clearly, effectively, and professionally in a variety of formats including in-person interactions, telephone conversations, email correspondence, and other electronic communication platforms.
• Strong cultural sensitivity and ability to work collaboratively with community members.
• Ability to work effectively in a challenging environment and communicate and respond calmly in difficult situations.
• Ability to be flexible, adaptable, and work independently as well as in a team environment.
• Excellent organizational and time management skills, including the ability to set priorities and allocate time and resources effectively.
• Demonstrated problem solving skills, including the ability to take initiative to complete tasks and projects.
• Ability to provide constructive and positive feedback to others and accept the same.
• Demonstrated ability to record and maintain confidential client information.
• Ability to produce professional documents, reports and presentations.
• Knowledge of Métis history, culture, and issues affecting Métis people. An in-depth understanding of the Otipemisiwak Métis Government and Métis culture, people, and values.
  
  

Qualifications

• Post-secondary Diploma/Degree in a related field is preferred; however, equivalent experience will be considered.
• Two (2) years experience in program development, implementation, and evaluation is an asset.
• Experience implementing health, non-profit, or other community-based programs is an asset.
• Training in trauma informed care and person-centered care is an asset.
  
  

Other Requirements

• Position will be based in Edmonton.
• Ability to work Monday – Friday, 8:30am – 4:30pm, with flexibility to work evenings and weekends as required.
• Some travel throughout the province of Alberta, with notice, is a requirement.
• Must have a valid class 5 driver’s license and an operational vehicle.
• Clear Vulnerable Sector Police Information Check with renewal every two years is required.

What We Offer

• An opportunity to work for Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops.
• An opportunity to learn about Métis culture, history, and art.
• Meaningful work in a fun and supportive work environment.
• Training and professional development opportunities.
• A comprehensive benefit package and employer contributions to Pension Plan.
• Generous time off policies.
  
  

Métis applicants are encouraged to apply. Apply online today at http://albertametis.com/careers/

The Otipemisiwak Métis Government thanks all applicants for their interest. Only applicants selected for an interview will be contacted. Please note that candidates who have been selected to move forward to the next stage of the recruitment process will receive an email to complete a short online one-way video interview. Should you have any concerns with completing the video interview, please reach out to Human Resources by responding to the email invitation. No phone calls please.

Please note: This position will remain open until July 14, 2025. Applications received during this period will be reviewed after the closing date.