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Job summary
A community health organization in Lethbridge is looking for volunteers to assist clients recovering from surgery or illness. The role involves connecting with clients, verifying referral requests, and providing instructions on health equipment usage. Excellent interpersonal and communication skills are essential, as this position requires working with diverse populations. Volunteers will contribute to a healthy working environment while delivering compassionate service. A weekly commitment is expected, with shifts on weekdays.
Qualifications
18 years old or above.
Experience in providing customer service to diverse populations is an asset.
Comfortable using a computer and capable of lifting up to 50lbs.
Responsibilities
Connect with clients and health care providers to verify referral requests.
Assist with equipment recalls and provide instructions on equipment use.
Ensure integrity of data collection and provide excellent customer service.
Skills
Exceptional customer service skills
Excellent interpersonal skills
Ability to empathize with clients
Strong telephone manner
Ability to work independently and in a team
Good written and conversational English
Job description
A community health organization in Lethbridge is looking for volunteers to assist clients recovering from surgery or illness. The role involves connecting with clients, verifying referral requests, and providing instructions on health equipment usage. Excellent interpersonal and communication skills are essential, as this position requires working with diverse populations. Volunteers will contribute to a healthy working environment while delivering compassionate service. A weekly commitment is expected, with shifts on weekdays.