Compassionate Wellness Check-In Volunteer

Lethbridge, AB; Lethbridge; On-site; Part time

Job summary

A prominent health service organization is looking for volunteers for the Wellness Check-in Caller position in Lethbridge, Alberta. The role involves conducting wellness check calls to clients while maintaining confidentiality and providing referrals to community resources. Ideal candidates will have strong communication skills, experience with diverse populations, and a commitment to privacy. Volunteers must be willing to make a minimum six-month commitment, with at least three hours per week availability during regular office hours.

Qualifications

• Must be 18 years old or above.
• Position requires a police information check with vulnerable sector.
• Strong English communication skills; a second language is an asset.

Responsibilities

• Conduct wellness check calls to clients aged 18+.
• Record client information and provide appropriate referrals.
• Maintain client confidentiality and privacy during calls.
• Attend regular team meetings and contribute to safety discussions.

Skills

Strong communication skills

Listening skills

Customer service skills

Empathy

Organizational skills

Education

High school diploma

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

A prominent health service organization is looking for volunteers for the Wellness Check-in Caller position in Lethbridge, Alberta. The role involves conducting wellness check calls to clients while maintaining confidentiality and providing referrals to community resources. Ideal candidates will have strong communication skills, experience with diverse populations, and a commitment to privacy. Volunteers must be willing to make a minimum six-month commitment, with at least three hours per week availability during regular office hours.