Emergency Management Volunteer

Volunteer Lethbridge; Lethbridge; On-site; Full time

Job summary

A community service organization in Lethbridge seeks volunteers for emergency management. Roles include responding to emergencies, assessing needs, providing support, and participating in team training. Ideal candidates possess customer service, communication, and teamwork skills, with fluency in English being advantageous. Opportunities to lead and mentor other volunteers are available. Flexibility in scheduling, including evenings and weekends, is required to accommodate emergency responses.

Qualifications

• Volunteer must be 18 years old or older.
• Must be dedicated to supporting those affected by emergencies.
• Bilingual skills are an asset.

Responsibilities

• Respond to emergencies in your community based on availability.
• Assess needs with those affected and provide necessary goods/services.
• Participate in team training and emergency preparedness activities.

Skills

Customer Service Skills

Language fluency in English

Communication skills

Attention to detail

Computer use

Teamwork values

Ability to remain calm during a crisis

Dependable and reliable

Job description

Emergency Management Teams across Canada are looking for volunteers to be a part of their mission. Because of the wide-reaching network of highly trained volunteers, Canadians who have found themselves impacted by disaster big and small, are able to turn to the Canadian Red Cross for relief and support.

• Work collaboratively as part of an experienced team of trained Emergency Management volunteers and respond to emergencies in your community, or province or across Canada according to your schedule and availability
• Learn about Red Cross assistance including emergency shelter, clothing, food, personal services, registration, family reunification and safety and wellbeing requirements
• Assess needs with those affected by an emergency event and provide approved goods and services
• Support the wellbeing of communities by providing care, comfort and referrals to partner agencies and other community-based groups for services
• Prepare, inventory and manage response supplies to ensure they are stocked and ready
• Contribute to the overall health, safety and security of the team you work with
• Participate in Red Cross team building, training, planning and readiness exercises
• Contribute to community-based risk reduction and emergency preparedness activities
• Apply for leadership roles to supervise, mentor and lead other EM volunteers and manage the delivery of required services

Age Requirements

18 years old or above

Other Requirements

• Customer Service Skills – dedicated to supporting those affected by emergencies
• Language fluency – to deliver services in English; French and additional languages are an asset
• Communication skills – attuned to supporting with active listening and the ability to explain and confirm understanding
• Attention to detail – when making notes, maintaining logs, completing forms, providing statistics and tracking financial disbursements
• Computer use – including the ability enter data into a database or spreadsheet and use email
• Teamwork values – sharing information, helping team members, respectful of diversity, approachable, building relationships
• Ability to remain calm during a crisis – express empathy, remain focused and respond decisively
• Dependable and reliable

Schedule

• Ideally you have the ability to volunteer during regular hours and/or during non-traditional hours (evenings and weekends)
• Accept an on-call shift rotation and/or respond to unplanned emergency/disaster related requests periodically
• Hours will vary by location and frequency of response activity

Other Opportunities with Canadian Red Cross

The Wellness Check-in Caller Volunteer, through phone-based communications to the Health Equipment Loan program (HELP) clients, conducts a wellness check via phone calls, during which the primary focus is to inquire about the individual’s overall wellbeing through equipment usage and home injury recouperation. Additionally, the wellness check serves as an opportunity to connect clients with relevant community resources, tailored to their specific needs. Throughout this process, the utmost respect for the client’s dignity and privacy is maintained, fostering a trusting and compassionate environment that encourages open communication and effective support.

Because of the HELP program volunteers Lethbridge residents who are recovering from surgery or illness are able to access health equipment that enhances their mobility and independence to allow them to recover in the comfort of their own homes.

Because of the HELP program volunteers Lethbridge residents who are recovering from surgery or illness are able to access health equipment that enhances their mobility and independence to allow them to recover in the comfort of their own homes.