Head Server - Gaspar French Brewery

Gray Collection; Montreal; On-site; CAD 42,000 - 54,000; Full time

Job summary

Gray Collection is seeking a Restaurant Supervisor to assist daily operations and oversee team members. You will help plan service, maintain dining room standards, and ensure guest satisfaction while coordinating with the kitchen for seamless service.

The role requires 2–3 years of relevant experience, strong leadership and communication skills, and flexible availability. Proficiency with MS Office Suite is expected.

Qualifications

• 2–3 years of experience in a similar role.
• Strong customer service and leadership skills.
• Flexible availability and initiative.

Responsibilities

• Ensure proper service planning based on anticipated guest volume.
• Inspect the dining room to ensure setups meet standards.
• Supervise and support staff members.
• Maintain communication with the kitchen for smooth service.
• Ensure guest satisfaction during and after service.
• Handle guest complaints when necessary.
• Participate in inventory management.
• Act as person in charge in the absence of the Restaurant Manager.

Skills

Leadership

Customer service

Communication

Microsoft Office

Education

Restaurant management training (asset)

Tools

MS Office Suite

Job description

The Supervisor reports to the Restaurant Manager and assists in overseeing the restaurant’s daily operations. They supervise team members and play a key role in delivering an exceptional guest experience.

RESPONSIBILITIES:

• Ensure proper service planning based on anticipated guest volume;
• Inspect the dining room to ensure all setups and preparations meet standards;
• Supervise and support staff members;
• Maintain ongoing communication with the kitchen to ensure smooth and efficient service;
• Ensure guest satisfaction during and after service;
• Handle guest complaints when necessary;
• Participate in inventory management;
• Act as the person in charge of the establishment in the absence of the Restaurant Manager.

QUALIFICATIONS:

• 2 to 3 years of experience in a similar role;
• Restaurant management training (an asset);
• Strong customer service skills;
• Leadership and excellent communication skills;
• Self-motivated with a strong sense of initiative;
• Flexible availability;
• Proficiency in Microsoft Office Suite applications.