Head, Quality Engineering

Mortgage Automator; Toronto; On-site; CAD 80,000 - 120,000; Full time

Job summary

An innovative firm is seeking a Head of Quality Assurance to lead their QA team and ensure high-quality software delivery. This pivotal role requires strategic leadership, collaboration with cross-functional teams, and a commitment to excellence in the mortgage industry. You will oversee the implementation of quality programs, refine QA processes, and drive automation initiatives. Join a dynamic environment where your expertise will shape quality standards and enhance the reliability of cutting-edge solutions. If you are passionate about quality and thrive in a fast-paced setting, this opportunity is perfect for you.

Benefits

Competitive Compensation

Comprehensive Health Coverage

Generous Vacation Policy

Professional Growth Opportunities

Collaborative Work Environment

Qualifications

• 8+ years of experience in software quality assurance with senior leadership experience.
• Strong background in test management and defect tracking tools.

Responsibilities

• Develop and manage a comprehensive quality governance program.
• Build and mentor a high-performing QA team.
• Drive the adoption of automation testing tools.

Skills

Software Quality Assurance

Test Management

Defect Tracking Tools

Manual Testing

Automated Testing

API Testing

Agile Methodologies

CI/CD Pipelines

Leadership

Analytical Skills

Education

Bachelor's Degree in Computer Science or related field

Tools

Zephyr

Jira

Postman

Selenium

Cypress

Job description

Head of Quality Assurance at MORTGAGE automator

At Automator Group Inc., we’re revolutionizing the mortgage industry with our state-of-the-art cloud-based loan management and conveyancing software. Operating across the US, Canada, New Zealand, and Australia, we empower clients to automate their workflows and drive business success.

We are seeking an experienced Head of Quality Assurance to lead our QA team and elevate our quality standards as we scale. You will play a pivotal role in ensuring that our software products meet rigorous functional, performance, and security benchmarks. You will collaborate closely with Product, Engineering, and Operations teams to embed quality at every stage of the development lifecycle.

Why Join Us?

1. Competitive Compensation & Benefits: Industry-leading salary, comprehensive health coverage, and generous vacation policy.
2. Strategic Impact: Your leadership will shape our quality standards, enhancing the reliability and scalability of our solutions.
3. Innovation Hub: Work with cutting-edge tools in a collaborative and fast-paced environment.
4. Professional Growth: Lead, mentor, and grow a dynamic QA team while deepening your expertise in the mortgage industry.
5. Culture of Excellence: Join a supportive team that prioritizes continuous learning and success.

Job Summary: As the Head of Quality Assurance, you will drive our overall QA strategy, oversee the quality program's implementation, and ensure the delivery of high-quality software. You’ll work closely with leadership and other teams in a cross-functional capacity to enhance processes and achieve operational excellence.

Essential Functions:

1. Strategic Leadership: Develop, execute, and manage a comprehensive quality governance program that is aligned with company goals.
2. Team Development: Build, mentor, and manage a high-performing QA team.
3. Process Optimization: Refine QA processes, ensuring best practices for both manual and automated testing.
4. Collaborative Partnering: Work closely with Product, Development, and Operations teams to define quality metrics and KPIs.
5. Test Management: Oversee and participate in the creation and execution of test plans, cases, and scripts to ensure complete coverage.
6. Automation Expansion: Drive the adoption of automation testing tools and frameworks to improve efficiency and scalability.
7. Stakeholder Communication: Present QA metrics, insights, and recommendations to executive leadership.
8. Continuous Improvement: Stay ahead of industry trends and advocate for innovative QA solutions.

Qualifications & Experience:

1. 8+ years of experience in software quality assurance, including 3+ years of proven experience as a senior QA leader ideally within FinTech or a regulated industry.
2. Experience driving organization-wide strategic change, and championing or managing organization-level quality management and governance programs.
3. Comfortable and experienced with executive reporting.
4. Strong background in test management and defect tracking tools (e.g., Zephyr, Jira).
5. Expertise in manual and automated testing strategies.
6. Proficiency with API testing tools like Postman, and automation frameworks like Selenium or Cypress.
7. Deep understanding of Agile (SAFe) methodologies, the software development lifecycle (SDLC), and an in-depth understanding of CI/CD pipelines and DevOps practices.
8. Proven ability to build and lead teams and influence cross-functional stakeholders.
9. Familiarity with regulatory and compliance standards relevant to the FinTech Industry.
10. Exceptional analytical, organizational, and communication skills.
11. A passion for delivering quality software in a fast-paced, innovative environment.

Ready to lead the charge in quality excellence? Join Mortgage Automator as our Head of Quality Assurance and help shape the future of the mortgage industry.

Position Status: Permanent

Schedule: Monday to Friday