Head of Sales Enablement

Neilson Financial Services Limited; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Head of Sales Enablement to lead innovative training programs for their sales teams. This pivotal role involves designing and delivering impactful onboarding and training initiatives that align with corporate goals and enhance sales performance. You will manage a team of training professionals, fostering a culture of continuous improvement and collaboration. If you are passionate about training and development in a dynamic environment, this opportunity allows you to make a significant impact in a results-driven culture while working closely with senior management to achieve business objectives.

Qualifications

• Experience in developing and executing impactful sales training programs.
• Strong skills in instructional design and adult learning theories.

Responsibilities

• Lead onboarding and sales training programs to enhance sales performance.
• Manage a team of training professionals and promote continuous improvement.
• Design and deliver engaging training initiatives and evaluate their effectiveness.

Skills

Sales Training Expertise

Instructional Design

Operational Planning

Analytical Skills

Leadership

Collaboration

Adaptability

Tools

Learning Management Systems (LMS)

Job description

At Neilson, we’re dedicated to helping families secure financial protection for their loved ones with a range of life insurance options.

Neilson is a leading provider of innovative, simple and great-value direct life insurance products. You may have come across some of our brands such as Cover Direct and Seniors Choice.

We have evolved from our origins in the UK, where the business was launched in 2012, to become an award-winning international operation and leader in the global life insurance market. Today, we have offices in the USA, Canada, Ireland, and Australia in addition to our UK operations.

Job Description

The Head of Sales Enablement (Training) is primarily responsible for the design and delivery of sales training programs for our front-line sales and service teams. As the Head of Sales Enablement (Training), you will lead a team of Training Delivery Managers responsible for ensuring that our Life Insurance Advisors are provided with comprehensive and impactful onboarding and training designed to enhance sales performance and contribute to business growth. This position will work closely with the Managing Director to identify opportunities for continuous improvement and to ensure a consistent cadence, style, and rhythm in training delivery.

This position plays a pivotal role in ensuring that our sales teams are equipped with the necessary skills and knowledge to excel in their roles. The Head of Sales Training will contribute significantly to our customer-focused, team-spirited, and results-driven culture.

Specifically, this role will:

• Lead the execution of onboarding and sales training programs, focusing on aligning with corporate goals and driving sales performance excellence.
• Manage and mentor a team of training professionals, promoting a culture of continuous improvement and professional development.
• Collaborate with colleagues to identify and implement engaging e-learning modules, tailored to specific role requirements and based on instructional design principles.
• Design and deliver targeted training initiatives, monitoring their effectiveness and adjusting as necessary to meet organizational needs.
• Oversee and conduct dynamic training sessions, utilizing both classroom-based and virtual-led techniques to foster an engaging learning environment.
• Establish and employ evaluation metrics to gauge the effectiveness of training programs, using data to inform continuous improvement.
• Ensure all training programs comply with industry regulations and legal requirements, updating content in collaboration with legal and compliance teams.
• Work in partnership with various stakeholders, including senior management, to align training with business objectives.

Qualifications

• Proven Sales Training Expertise: Proven experience developing and executing sales training programs, with a track record of measurable impact enhancing sales performance.
• Instructional Design Proficiency: Strong skills in sourcing engaging and effective learning modules, with a deep understanding of instructional design principles and adult learning theories.
• Operational Planning Ability: Capable of crafting and implementing comprehensive training plans that are aligned with the company’s goals.
• Analytical and Evaluation Skills: Competence in establishing evaluation metrics and using data-driven approaches to assess training effectiveness.
• Leadership and Team Development: Experience in leading a team of training professionals, providing guidance and feedback.
• Collaborative Nature: Ability to work collaboratively with stakeholders across different departments.
• Adaptability and Innovation: Flexibility to evolve with the role and its function.
• Learning Management Systems (LMS): Expertise in managing and optimizing LMS platforms.

Additional Information

If you are passionate about making a difference, you thrive in a fast paced and entrepreneurial environment and you want to be a part of a high performing team, we would love to hear from you!

Accessibility for Job Applicants: We strive to make our job application process accessible to all individuals, including those with disabilities. If you require accommodation at any stage of the application, interview, or selection process, please contact our Human Resources department.

Equal Opportunity Employer: Neilson Financial Services is an equal opportunity employer. We welcome and encourage applications from candidates of all backgrounds and abilities.