Head of Personalization & Journey Orchestration
Socket.dev
An application made for this job — a tailored resume and cover letter that speak straight to the posting.
Benefits offered by this job
Job summary
CIBC in Toronto seeks a Product Owner to lead a large personalization squad, translating business goals into strategy, priorities, and delivery plans. You’ll partner with Marketing, Data & Analytics, Technology, Privacy, Legal and vendors to maximize client value and platform impact.
Work is hybrid with 1–3 days on-site; you’ll manage backlogs, define KPIs, drive releases, and mentor others in best practices across squads.
Qualifications
- You have experience in product ownership or product management within complex technology or digital environments.
- Experience in marketing technology, personalization, or client engagement is a plus.
- Ability to translate business strategy into clear product priorities and deliverables.
Responsibilities
- Define and champion the Squad's vision, goals, and strategic roadmap.
- Prioritize backlog and translate needs into user stories and delivery plans.
- Collaborate with stakeholders and vendors to align priorities and drive delivery.
Skills
Education
Tools
Job description
CIBC in Toronto seeks a Product Owner to lead a large personalization squad, translating business goals into strategy, priorities, and delivery plans. You’ll partner with Marketing, Data & Analytics, Technology, Privacy, Legal and vendors to maximize client value and platform impact.
Work is hybrid with 1–3 days on-site; you’ll manage backlogs, define KPIs, drive releases, and mentor others in best practices across squads.
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