Head of Learning & Leadership Development

Indigo; Toronto; On-site; CAD 120,000 - 180,000; Full time

Job summary

Indigo seeks a Director of Learning & Development to design and govern our enterprise learning ecosystem across Home Office, Retail, and Distribution Centre teams. You will translate business needs into scalable programs and lead a high-performing team that delivers leadership development, onboarding, compliance, and career growth.

You will partner with HR and senior leaders to identify capability gaps, create a multi-year roadmap, and use data to prove impact on performance and customer

Qualifications

• 10–15 years in Learning & Development or related capability roles.
• Degree in Human Resources, Education, Organizational Development, or related field.
• Deep understanding of enterprise-wide adult learning and leadership development.
• Experience building customized curricula for frontline, corporate, and leadership audiences.
• Strong experience with learning technologies and measurement of learning effectiveness.
• Data-driven mindset turning insights into action.
• Creative thinking and resilience; aligns with Indigo values.

Responsibilities

• Shape Indigo’s people and capability strategy to drive business performance.
• Lead Indigo U platform design, governance, and scalable delivery.
• Partner with senior leaders to identify capability gaps and plan strategies.
• Develop a multi-year learning roadmap with clear priorities across tiers.
• Build and lead a high-performing Learning & Development team.
• Establish success metrics and analyze impact using learning analytics.
• Stay aware of trends in tech-enabled learning and capability building.

Skills

Leadership

Learning Strategy

Data-Driven

Adult Learning

Curriculum Design

Stakeholder Engagement

Education

University degree in HR/OD/Education

Tools

LMS/LXP platforms

Job description

Indigo seeks a Director of Learning & Development to design and govern our enterprise learning ecosystem across Home Office, Retail, and Distribution Centre teams. You will translate business needs into scalable programs and lead a high-performing team that delivers leadership development, onboarding, compliance, and career growth.

You will partner with HR and senior leaders to identify capability gaps, create a multi-year roadmap, and use data to prove impact on performance and customer