Hardware Sales Associate: Part Time - TERMINAL

The Home Depot Canada; Surrey; On-site; CAD 64,000 - 70,000; Full time

Job summary

Rexel Canada is seeking an Inside Sales Associate based in Burnaby to build relationships with customers, assist with product inquiries, and process orders. You will support the branch manager and the field sales and project management teams.

The role requires 1-2 years of inside/counter sales experience and strong communication skills. You will handle daily inquiries, order processing, and follow-ups while ensuring high customer service levels, in a dynamic, customer-facing environment.

Qualifications

• 1-2 years of prior inside/counter sales experience.
• Proven ability to communicate effectively and build customer relationships.
• Ability to prioritize multiple tasks and work well under pressure while maintaining a positive attitude.
• Strong interpersonal skills with ability to impart knowledge.

Responsibilities

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Skills

Inside sales

Customer relationships

Multitasking

Interpersonal skills

Job description

Rexel is a world leader in the electrical distribution market, operating in 18 Countries and leveraging a network of 1950 branches and 27000 employees. We provide innovative electrical solutions and equipment for the industrial, residential and commercial sectors. As the energy evolves, our business is transforming alongside it. This change is driven by you - our fresh thinkers, innovators and groundbreakers. By collaborating closely with our customers and partners, Rexel is dedicated to delivering exceptional value to our employees, customer and stake holders alike. Together we are building sustainable performance and shaping a better future.

Rexel Canada operates under six distinct banners: Rexel Atlantic, Rexel Utility, Westburne, Nedco, LTL and Talley.

Westburne is much more than electrical products. We are Canada's market leader in energy solutions, renewables, lighting, wire & cable, automation and connected network solutions. We have access to the best partners in the industry, and we go above and beyond to help our customers and partners grow.

What You Will Do With Us

As the Inside Sales Associate based in Burnaby, you will build relationships with our customers by assisting with any product inquiries, maintain the customer database and receive & process orders. Reporting to the Branch Manager, you will support the field sales and project management teams.

• Directly service customers via phone & email on a daily basis.
• Process orders, inquiries & quotations every day.
• Consistently achieve a high level of customer service.
• Confirm stock availability and suggest alternatives as required.
• Make follow-up calls to customers on all quotations.
• Make at least four (4) outbound calls per day to various customers to solicit additional business.
• Assist customers with any inquiries regarding ecommerce.

Who Are You

• You have 1-2 years of prior inside/counter sales experience
• You have the proven ability to communicate effectively and build customer relationships
• You have the ability to prioritize multiple tasks and work well under pressure while maintaining a good attitude
• You have strong interpersonal skills and an ability to impart knowledge

The anticipated annual base salary range for this position is CAD 64000 – 70000. Final compensation within this range will be determined by factors such as relevant experience, skills, qualifications, and internal equity. This range does not include variable pay or other components of Rexel's total rewards package.

What We Offer

• Our employees enjoy a positive work-life balance while thriving in an environment that is ever-changing and motivated by new and exciting challenges.
• We offer competitive compensation, a series of benefit options and pension packages, and the opportunity for success and growth across the organization.
• Westburne provides equal employment opportunities for all applicants. We encourage everyone to apply.