Gym Front Desk & Member Experience Specialist

Mountain Fitness Center; Squamish; On-site; CAD 21,000 - 30,000; Part time

Benefits offered by this job

Complimentary gym membership

Discount on Mountain Fitness products

Job summary

Mountain Fitness Center is seeking a reliable, upbeat Part-time Front Desk/Guest Services associate in Squamish to greet guests, enforce gym protocols, and handle inquiries with a positive attitude. The role includes POS duties, membership check-ins, and ensuring a clean facility, with a focus on friendly member interactions.

The position offers Saturdays and Sundays shifts (8am-3pm) and benefits like complimentary gym access.

Qualifications

• Customer service oriented with enthusiasm.
• Self-starter with initiative and minimal supervision.
• Commitment to delivering great service and loyalty.
• Positive attitude and strong communication skills.
• Experience handling cash transactions.

Responsibilities

• Greet members and guests enthusiastically to promote a positive gym culture.
• Ensure all members and guests follow gym protocols.
• Resolve customer inquiries professionally via phone, email and in person.
• Monitor member check-ins to identify delinquent accounts.
• Process point-of-sale items, such as retail and concession sales.
• Check in all members and guests using proper registration procedures.
• Maintain the gym cleanliness to required standards.

Skills

Customer service

Self-starter

Excellent communication

Positive attitude

Cash handling

Team player

Education

Secondary School

Job description

Mountain Fitness Center is seeking a reliable, upbeat Part-time Front Desk/Guest Services associate in Squamish to greet guests, enforce gym protocols, and handle inquiries with a positive attitude. The role includes POS duties, membership check-ins, and ensuring a clean facility, with a focus on friendly member interactions.

The position offers Saturdays and Sundays shifts (8am-3pm) and benefits like complimentary gym access.