Gun Counter Outfitter

Bass Pro Shops; Ottawa; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Restaurant discounts

World-class resort and conservation at

Career advancement opportunities

Bass Pro Cares Fund

Job summary

Bass Pro Shops Canada is seeking a Gun Counter Outfitter to provide expert firearm guidance and exceptional customer service while ensuring compliance with provincial, federal, and company gun regulations. The role involves greeting customers, identifying needs, and recommending products including firearms, optics, and related gear.

Responsibilities include maintaining store standards, handling customer issues, and staying informed about hunting trends and outdoor products.

Qualifications

• One or more years’ experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• A Restricted and Non-Restricted Possession and Acquisition License is required
• Ability to evaluate customers’ needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customer’s expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops/ Cabela’s specific products is an asset

Responsibilities

• Provide legendary customer service by assisting customers in making buying decisions and recommending products
• Knowledge of firearms and scopes, and understanding hunting concepts
• Promote Bass Pro Shops/Cabela’s programs, including in-store surveys and in-store pickup
• Maintain visual presentation standards, signage, restocking, and floor care
• Respond to customer issues with good judgment and problem-solving
• Demonstrate passion for outdoors by keeping knowledge up-to-date on trends and technologies
• Assist in other areas of the store when needed

Job description

Summary:

Reporting to the Hardlines Retail Sales Manager - Canada, a Gun Counter Outfitter requires the ability to safely handle firearms and adhere to provincial, federal and company firearm regulations. They are responsible for providing legendary customer service experience for every customer by greeting and assisting customers in finding merchandise and making buying decisions.

Responsibilities:

• Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers’ needs, and making product recommendations based off of this analysis
• Knowledge of various makes and models of firearms and scopes, and an understanding of the concepts and practices of hunting and related activities;
• Promote Bass Pro Shops/Cabela’s programs, including In-store surveys and In-Store Pick-Up
• Assure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
• Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
• Assist in other areas of the store when business needs dictate

Qualifications:

• One or more years’ experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• A Restricted and Non-Restricted Possession and Acquisition License is required
• Ability to evaluate customers’ needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customer’s expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops/ Cabela’s specific products is an asset

Starting Pay Rate: -

Bass Pro Shops & Cabela’s welcomes applications from people with disabilities.

Accommodations are available upon request during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

• Fun work environment

• Competitive wages

• Excellent benefits

• Unlimited career advancement opportunities

• Bass Pro Cares Fund

Bass Pro Shops