Firearms & Outdoor Gear Specialist - Legendary Service

Bass Pro Shops; Ottawa; On-site; CAD 19,000 - 25,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Restaurant discounts

World-class resort and conservation at

Career advancement opportunities

Bass Pro Cares Fund

Job summary

Bass Pro Shops Canada is seeking a Gun Counter Outfitter to provide expert firearm guidance and exceptional customer service while ensuring compliance with provincial, federal, and company gun regulations. The role involves greeting customers, identifying needs, and recommending products including firearms, optics, and related gear.

Responsibilities include maintaining store standards, handling customer issues, and staying informed about hunting trends and outdoor products.

Qualifications

• One or more years’ experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• A Restricted and Non-Restricted Possession and Acquisition License is required
• Ability to evaluate customers’ needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customer’s expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops/ Cabela’s specific products is an asset

Responsibilities

• Provide legendary customer service by assisting customers in making buying decisions and recommending products
• Knowledge of firearms and scopes, and understanding hunting concepts
• Promote Bass Pro Shops/Cabela’s programs, including in-store surveys and in-store pickup
• Maintain visual presentation standards, signage, restocking, and floor care
• Respond to customer issues with good judgment and problem-solving
• Demonstrate passion for outdoors by keeping knowledge up-to-date on trends and technologies
• Assist in other areas of the store when needed

Job description

Bass Pro Shops Canada is seeking a Gun Counter Outfitter to provide expert firearm guidance and exceptional customer service while ensuring compliance with provincial, federal, and company gun regulations. The role involves greeting customers, identifying needs, and recommending products including firearms, optics, and related gear.

Responsibilities include maintaining store standards, handling customer issues, and staying informed about hunting trends and outdoor products.