Gun Counter Outfitter

basspro; Ottawa; On-site; CAD 22,000 - 28,000; Full time

Benefits offered by this job

Discounts on retail merchandise

Excellent benefits

Career advancement opportunities

Bass Pro Cares Fund

Job summary

Bass Pro Shops in Ottawa is seeking a Gun Counter Outfitter who can safely handle firearms and comply with provincial, federal and company regulations while delivering legendary service. You will greet customers, assess needs, demonstrate product knowledge on firearms and scopes, and guide buying decisions.

The role requires a high school diploma and possession license, with a passion for the outdoors. You’ll maintain store presentation and support other areas when needed.

Qualifications

• Experience in a sales or service environment is preferred.
• Ability to evaluate customers' needs and provide recommendations.
• Strong customer service mindset with problem-solving skills.

Responsibilities

• Provide legendary customer service by helping customers make buying decisions.
• Know firearms and scopes; explain features and suitability.
• Promote Bass Pro Shops/Cabela's programs and services.
• Maintain store presentation and restock as needed.
• Resolve customer issues using good judgment and communication.
• Support other store areas as needed by business needs.

Skills

Customer service

Sales experience

Product knowledge

Education

High school diploma or equivalent

Tools

POS systems

Job description

Summary

Reporting to the Hardlines Retail Sales Manager - Canada, a Gun Counter Outfitter requires the ability to safely handle firearms and adhere to provincial, federal and company firearm regulations. They are responsible for providing legendary customer service experience for every customer by greeting and assisting customers in finding merchandise and making buying decisions.

Responsibilities

• Provide legendary customer service every time by assisting customers in making buying decisions by identifying and evaluating customers' needs, and making product recommendations based off of this analysis
• Knowledge of various makes and models of firearms and scopes, and an understanding of the concepts and practices of hunting and related activities;
• Promote Bass Pro Shops/Cabela's programs, including In-store surveys and In-Store Pick-Up
• Assure visual presentation standards are met by up-keep and maintenance including, but not limited to, in-store signage, merchandise recovering/front facing, restocking, remerchandising, dusting, and vacuuming sales floor as needed
• Respond to and handle customer issues by using good judgment and logic in solving problems and making decisions within the job scope
• Demonstrate a passion for the outdoors by maintaining knowledge of trends and emerging technologies that relate to the outdoor lifestyle
• Assist in other areas of the store when business needs dictate

Qualifications

• One or more years' experience in a sales or service environment is preferred
• High school diploma or equivalent is preferred
• A Restricted and Non-Restricted Possession and Acquisition License is required
• Ability to evaluate customers' needs and make recommendations based on needs
• Ability to provide superior customer service and exceed customer's expectations
• Ability to use good judgment and logic
• Experience in a related field or outdoor lifestyle
• Knowledge of Bass Pro Shops/ Cabela's specific products is an asset

Pay

Starting Pay Rate: -

Bass Pro Shops & Cabela's welcomes applications from people with disabilities.

Accommodations are available upon re quest during the assessment and selection process.

Benefits

• Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
• Fun work environment
• Competitive wages
• Excellent benefits
• Unlimited career advancement opportunities
• Bass Pro Cares Fund
• Bass Pro Shops