Guest Services Staff

Paladin Security; Prince George; On-site; CAD 26,000 - 30,000; Part time

Job summary

Paladin Security is seeking a part-time Guest Services Staff member in Prince George, BC. The role covers on-site duties with an evening and weekend schedule, offering a training wage of $18.75/h rising to $20.00–$22.00/h on site.

You will manage crowds, direct guests, check tickets, and respond to incidents, ensuring a safe and welcoming venue experience. The position requires legal eligibility to work in Canada and a customer-service mindset.

Qualifications

• Legally eligible to work in Canada.
• A customer-service mindset with a welcoming approach.

Responsibilities

• Monitoring and managing crowd movement to ensure a safe environment for all attendees.
• Directing guests to designated seating and event areas.
• Checking tickets and credentials at entry points to manage venue access.
• Answering guest inquiries, offering clear direction, and resolving issues promptly.
• Conducting regular patrols across the facility and responding effectively to incidents or emergencies as needed.

Skills

Customer service

Communication

Job description

Part-time Prince George, BC On-site CA$20 - CA$22/hr

Posted Tuesday, 10/27/2026

Position Overview

Position Title: Guest Services Staff
Employment Type: Part-Time / Casual / On-Call
Pay Rate: Training Wage: $18.75 per hour | Site Wage: $20.00 - $22.00 per hour
Schedule: Evening and weekend shifts

Site Overview

Our event-based facilities in Prince George host dynamic, fast-paced gatherings where no two days are the same. These venues offer a vibrant atmosphere where team members solve real-time challenges and help create positive experiences for every visitor.

What You'll Be Doing

• Monitoring and managing crowd movement to ensure a safe environment for all attendees.
• Directing guests to designated seating and event areas.
• Checking tickets and credentials at entry points to manage venue access.
• Answering guest inquiries, offering clear direction, and resolving issues promptly.
• Conducting regular patrols across the facility and responding effectively to incidents or emergencies as needed.

Must Haves

• Legally eligible to work in Canada.
• A customer-service mindset with a welcoming approach.

Nice-to-Haves

• Strong problem-solving and decision-making abilities under pressure.
• Solid teamwork and collaboration skills.
• Ability to handle confidential information with discretion.
• Comfort standing, walking, or sitting for extended periods.
• Flexible availability for evening and weekend shifts.

What's In It For You?

• Paid training starting at $18.75 per hour, advancing to $20.00 - $22.00 per hour on site.
• Flexible shifts that fit well alongside full-time work or other commitments.
• Internal growth opportunities across the organization.
• A supportive team environment in an energetic workplace.

Why Join Our Team?

Paladin Security: Great Place To Work Certified 2026 Making the World a Safer and Friendlier Place because we CARE !

The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

Paladin Security uses AI-based tools as part of our recruitment process to assist with resume screening and candidate assessment. These tools do not make final hiring decisions. All applications are reviewed by a member of our hiring team. We regularly evaluate our systems to minimize bias and ensure compliance with applicable human rights and privacy legislation.

We thank all applicants for their interest; however, only those candidates that are short listed will be contacted for an interview.

Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.