Guest Services - Events

Paladin Security; Prince George; On-site; CAD 26,000 - 30,000; Part time

Benefits offered by this job

Great Place To Work Certified 2026

Job summary

Paladin Security is seeking Guest Services staff for its Prince George event team. These part-time and casual/on-call roles focus on safety, crowd management and outstanding customer service during evening and weekend shifts at event facilities in Prince George.

You will perform crowd control, ticket verification, access control, and respond to incidents while providing guidance to attendees. This is ideal for supplemental income while remaining flexible.

Qualifications

• Eligible to work in Canada.
• Supplemental income sought.
• Flexible availability including weekends and evenings.

Responsibilities

• Monitor and manage crowd flow to ensure a safe and enjoyable experience for all attendees.
• Verify tickets and credentials at entry points and ensure smooth entry/exit for attendees.
• Provide exceptional customer service by assisting attendees with inquiries and guidance and resolve issues promptly.

Skills

Guest Services

Access Control

Customer Service

Strong communication skills

Teamwork

Problem solving

Discretion

Stamina

Job description

Overview

Job Skills / Requirements

We are currently accepting applications for part-time and casual/on-call Guest Services Staff to join our growing event team in Prince George.

Shifts are typically in the evenings and on weekends, and would pair well with a full-time job to offer some supplemental income.

Some of the roles we are looking to fill are:

• Guest Services
• Access Control
• Training Wage: $18.75 per hour
• Site wage: $20.00 - $22.00 per hour

WHAT YOU WILL DO

Our Event Team at event based facilities conduct regular patrols, provide impeccable customer service, and respond to incidents and emergencies as required. Events are a dynamic and fast paced work environment where things are constantly changing, and there are always interesting challenges to solve.

Crowd Control

• Monitor and manage crowd flow to ensure a safe and enjoyable experience for all attendees.
• Assist in directing attendees to their designated areas and seats.

Ticketing and Access Control

• Verify tickets and credentials at entry points.
• Ensure the smooth entry and exit of attendees.

Customer Service

• Provide exceptional customer service by assisting attendees with inquiries and offering guidance.
• Address and resolve issues promptly and professionally.

YOU'RE A GREAT FIT IF YOU

• Provide exceptional customer service, with an exceptional smile.
• Have strong communication skills.
• Are eligible to work in Canada.
• Are in need of supplemental income.

NICE TO HAVE

• Good problem solving and decision-making skills, including working under pressure.
• Strong Teamwork skills.
• Discretion when handling confidential and private information.
• Ability to stand, walk and sit for extended periods of time.
• Flexible availability including weekends and evening shifts.

Additional Information / Benefits

• Paladin Security: Great Place To Work Certified™ 2026 - Making the World a Safer and Friendlier Place because we CARE!
• The Paladin Difference starts with our people; we're the best because we hire the best.
• We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun!
• If you think you have what it takes to join our team, we want to meet you!
• Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity.
• Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed.
• If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

This job reports to the Security Programs Manager

This is a As Needed position 1st Shift, 2nd Shift, 3rd Shift, Weekends.