Guest Services Representative - 1 FT

Autism Services; Swift Current; Hybrid; CAD 27,000 - 35,000; Full time

Job summary

Saskatchewan Indian Gaming Authority Inc. in Swift Current is seeking a Customer Service oriented individual for a full-time Guest Services role at the casino.

You will provide information, assist with Players Club enrollment, answer the switchboard, and support coat check and ticket sales while maintaining a tidy workspace. The ideal candidate has Grade 12 or GED, with experience in gaming or hospitality; strong guest service and cash/card handling skills are assets.

Qualifications

• Grade 12 or GED is required or equivalent.
• Experience in Gaming or Hospitality is an asset.
• Experience interacting with the public and providing exceptional customer service is an asset.
• Experience processing cash, debit or credit card payments is an asset.

Responsibilities

• Provide information to guests using best judgement and assess urgency.
• Assist guests with Players Club enrollment and information.
• Answer casino switchboard and manage coat check as needed.
• Sell event tickets and track inquiries to improve processes.
• Keep workspace tidy and organized; participate in related projects.

Skills

Customer service

Cash handling

Public interaction

Education

Grade 12 or GED

Tools

POS systems

Job description

Saskatchewan Indian Gaming Authority Inc.

Wage/Salary Info:

$19.58 to $25.43

Posted Date:

04-Sep-2026

Location:

SWIFT CURRENT

# of Positions:

1

Employment Terms:

Full-Time

Apply By Date:

14-Sep-2026

Application Information

Employer Name:
Saskatchewan Indian Gaming Authority Inc.

• Provide a variety of information to guests, using best judgement assessing the urgency of the information requested. The employee will provide the information as requested or refer the guest to the appropriate staff. Assisting guests with Players Club enrollment and information. Answering the Casino switchboard. Working the coat check as seasonally required. Selling event tickets. Tracking inquiries and activities to guide improvements and adjustments to processes and services. Maintaining a tidy and well-organized workspace. Participating in other projects and activities as required, in support of Guest Services operations.
• Successful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience. Experience in the Gaming and/or the Hospitality industry an asset. Experience interacting with the public and providing exceptional customer service an asset. Experience processing cash, debit or credit card as payment an asset
• SIGA is a First Nation employer of choice in the province, with a focus on quality of life and an inclusive work environment that embodies a strong sense of belonging for employees. As a non-profit, 100% of our net income goes back to our communities.
• To be employed with SIGA, you must meet the following criteria:
• At least 19 years of age. Ability to obtain and maintain a Gaming Employee Certificate of Registration from the Saskatchewan Liquor Gaming Authority / Indigenous Gaming Regulators. You must be legally entitled to work in Canada.

We thank all applicants for their interest; however, only those selected for an interview will be contacted. Applicants should note that SIGA does not currently participate in the Saskatchewan Immigrant Nominee Program (SINP) for this type of position and will not support a SINP Job Approval.