Guest Services Representative - 1 Casual

Autism Services; Canada; On-site; CAD 27,000 - 35,000; Full time

Job summary

The Saskatchewan Indian Gaming Authority Inc. is seeking a Guest Services Representative (Casual) in Swift Current. You will greet guests, provide information, handle inquiries, and support players club enrollment and event ticket sales.

The role requires Grade 12, strong customer service experience, and comfort with cash/debit/credit handling. Seasonal coat check and general guest services support are part of the duties.

Qualifications

• Successful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience.
• Experience in the Gaming and/or the Hospitality industry an asset.
• Experience interacting with the public and providing exceptional customer service an asset.
• Experience processing cash, debit or credit card as payment an asset

Responsibilities

• Provide information to guests and assess information requests with best judgement.
• Assist guests with Players Club enrollment and information.
• Answer the casino switchboard and support coat check as needed.
• Sell event tickets and track inquiries to improve processes and services.
• Maintain a tidy, organized workspace and participate in related projects.

Skills

Customer service

Public interaction

Cash handling

Education

Grade 12

Job description

Guest Services Representative - 1 Casual

Job Order #: 6322784

NOC:64321

Employer Name:

Saskatchewan Indian Gaming Authority Inc.

Wage/Salary Info:

$19.58 to $25.43

Posted Date:

10-Aug-2026

Location:

SWIFT CURRENT

# of Positions:

1

Employment Terms:

Casual

Education:

Grade 12

Apply By Date:

20-Aug-2026

Application Information

Provide a variety of information to guests, using best judgement assessing the urgency of the information requested. The employee will provide the information as requested or refer the guest to the appropriate staff. Assisting guests with Players Club enrollment and information. Answering the Casino switchboard. Working the coat check as seasonally required. Selling event tickets. Tracking inquiries and activities to guide improvements and adjustments to processes and services. Maintaining a tidy and well-organized workspace. Participating in other projects and activities as required, in support of Guest Services operations.

Qualifications

Successful completion of a Grade 12 or GED diploma or a combination of relevant education, training and/or experience. Experience in the Gaming and/or the Hospitality industry an asset. Experience interacting with the public and providing exceptional customer service an asset. Experience processing cash, debit or credit card as payment an asset

Why SIGA?

SIGA is a First Nation employer of choice in the province, with a focus on quality of life and an inclusive work environment that embodies a strong sense of belonging for employees. As a non-profit, 100% of our net income goes back to our communities. Since our inception more than 30 years ago, SIGA has returned $1.9 billion back to our beneficiaries.

Work Eligibility?

To be employed with SIGA, you must meet the following criteria:

• At least 19 years of age
• Ability to obtain and maintain a Gaming Employee Certificate of Registration from the Saskatchewan Liquor Gaming Authority / Indigenous Gaming Regulators
• You must be legally entitled to work in Canada

Additional Information

Applicants should note that SIGA does not currently participate in the Saskatchewan Immigrant Nominee Program (SINP) for this type of position and will not support a SINP Job Approval.