Guest Services Ambassador I (Part Time)

City of Vernon; Vernon; Presencial; CAD 34 000 - 48 000; Tempo integral

Resumo da oferta

City of Vernon in Vernon, Canada seeks a cashier/receptionist to join the front desk team at the Recreation Facilities. You will handle admissions, POS transactions and member checks while providing friendly guest service.

Role requires basic office skills, cash handling experience, and ability to work irregular hours. Four positions exist with 4 hours guaranteed weekly. Emergency duties may apply.

Qualificações

• Minimum 6 months experience in cash handling methods including receiving money, making correct change, and issuing receipts.
• A combination of related education and experience may be considered.

Responsabilidades

• Provides cashier duties, clerical, typing, and reception work.
• Processes daily admissions and retail items in the Point of Sale (POS) system.
• Receives payment in all approved forms.
• Checks and balances cash receipts, balances cash drawer, and completes daily cash outs.
• Ensures guests accessing the facility have appropriate fees and charges applied or a valid membership.
• Operates standard office equipment including the use of a two-way radio.
• Observes video surveillance equipment and responds according to established procedures.
• Monitors inventoried resale items.
• Collects and completes data entry of facility statistics.
• Organizes Front Desk area including Lost & Found.
• Provides back-up during an emergency by calling for assistance or helping with evacuations as necessary.
• Performs other duties as required.
• All persons employed by the City of Vernon will be required to assist the City in providing emergency services.
• Duties assigned during an emergency may differ from regular duties.

Conhecimentos

Courtesy & diplomacy

Customer service

Cash handling

Office practices

Office equipment

Flexible scheduling

Formação académica

Cash handling experience

Ferramentas

POS system

Microsoft Office Suite

XPlor Recreation

Descrição da oferta de emprego

Application Closing Date: Nov 4, 2026

Salary Range: $29.63 - $29.63

Four (4) positions available.

4hours guaranteed weekly.

Reporting to the Coordinator, Guest Services, this position provides cashier duties, clerical, typing, and reception work under limited supervision, at the Recreation Facilities.

Duties

• Provides superior guest services experiences with enthusiasm, creativity and flexibility in delivering quality programs & services.
• Processes daily admissions and retail items in the Point of Sale (POS) system.
• Receives payment in all approved forms.
• Checks and balances cash receipts, balances cash drawer, and completes daily cash outs.
• Ensures guests accessing the facility have appropriate fees and charges applied or a valid membership.
• Operates standard office equipment including the use of a two-way radio.
• Observes video surveillance equipment and responds according to established procedures.
• Monitor inventoried resale items.
• Collects and completes data entry of facility statistics.
• Organizes Front Desk area including Lost & Found.
• Provides back-up during an emergency by calling for assistance or helping with evacuations as necessary.
• Performs other duties as required.
• All persons employed by the City of Vernon will be required to assist the City in providing emergency services.
• Duties assigned during an emergency may differ from regular duties.

Required Education and Experience

• Minimum 6 months experience in cash handling methods including receiving money, making correct change, and issuing receipts.
• A combination of related education and experience may be considered.

Required Knowledge, Skills and Abilities

• Ability to exercise courtesy, tact, and diplomacy in dealing with the public and with other city personnel.
• Thorough knowledge of office practices and procedures.
• Demonstrated knowledge in the use of office equipment.
• Basic knowledge of all applications of the Microsoft Office Suite including but not limited to, Access, Excel, Outlook, and Word.
• Proven clerical ability.
• Ability to work irregular hours that meets the needs of the business is required; flexible and/or consistent scheduling may be available.
• Ability to obtain and maintain acceptable Police Information Check with the Vulnerable Sector Check.

Preferred Knowledge, Skills and Abilities

• Basic knowledge of XPlor Recreation software.
• Previous experience working in a Recreation environment.