Guest Services Ambassador I (Part Time)

vernon; Vernon; On-site; CAD 34,000 - 48,000; Part time

Job summary

The City of Vernon is seeking a part-time Guest Services Assistant at the Recreation Facilities. This 4-hour-per-week position reports to the Coordinator, Guest Services and performs cashier, clerical, typing, and reception duties under limited supervision.

Responsibilities include processing admissions, POS transactions, and routine cash handling while ensuring correct fees or memberships. The role also involves office duties, data entry, and front desk organization with emergency support as

Qualifications

• Minimum 6 months experience in cash handling including receiving money, making correct change, and issuing receipts.
• A combination of related education and experience may be considered.
• Ability to obtain and maintain acceptable Police Information Check with Vulnerable Sector Check.

Responsibilities

• Provide superior guest services with enthusiasm and flexibility.
• Process daily admissions and retail items in the POS system.
• Receive payment in all approved forms.
• Check and balance cash receipts, balance cash drawer, and complete daily cash outs.
• Ensure guests accessing the facility have appropriate fees and charges applied or a valid membership.
• Operate standard office equipment including the use of a two-way radio.
• Observe video surveillance equipment and respond according to established procedures.
• Monitor inventoried resale items.
• Collect data entry of facility statistics.
• Organize Front Desk area including Lost & Found.
• Provide back-up during an emergency by calling for assistance or helping with evacuations as necessary.
• Performs other duties as required.

Skills

Cash handling

Office equipment

Microsoft Office

Tools

Microsoft Office

Job description

Application Closing Date:

Nov 4, 2026 Note: Posting comes off at 12:00am on the closing date, with the competition closing at 11:59pm the day prior.

Salary Range:

$29.63 - $29.63 Four (4) positions available.

4hours guaranteed weekly.

Reporting to the Coordinator, Guest Services, this position provides cashier duties, clerical, typing, and reception work under limited supervision, at the Recreation Facilities. This position also performs a variety of clerical work supporting a variety of functions while upholding the City of Vernon's core values.

Duties include :

• Provides superior guest services experiences with enthusiasm, creativity and flexibility in delivering quality programs & services.
• Processes daily admissions and retail items in the Point of Sale (POS) system.
• Receives payment in all approved forms.
• Checks and balances cash receipts, balances cash drawer, and completes daily cash outs.
• Ensures guests accessing the facility have appropriate fees and charges applied or a valid membership.
• Operates standard office equipment including the use of a two-way radio.
• Observes video surveillance equipment and responds according to established procedures.
• Monitor inventoried resale items.
• Collects and completes data entry of facility statistics.
• Organizes Front Desk area including Lost & Found.
• Provides back-up during an emergency by calling for assistance or helping with evacuations as necessary.
• Performs other duties as required.
• All persons employed by the City of Vernon will be required to assist the City in providing emergency services. Duties assigned during an emergency may differ from regular duties.

Required Education and Experience :

• Minimum 6 months experience in cash handling methods including receiving money, making correct change, and issuing receipts.
• A combination of related education and experience may be considered.

Required Knowledge, Skills and Abilities :

• Ability to exercise courtesy, tact, and diplomacy in dealing with the public and with other city personnel.
• Thorough knowledge of office practices and procedures.
• Demonstrated knowledge in the use of office equipment.
• Basic knowledge of all applications of the Microsoft Office Suite including but not limited to, Access, Excel, Outlook, and Word.
• Proven clerical ability.
• Ability to work irregular hours that meets the needs of the business is required; flexible and/or consistent scheduling may be available.
• Ability to obtain and maintain acceptable Police Information Check with the Vulnerable Sector Check.

Preferred Knowledge, Skills and Abilities :

• Basic knowledge of XPlor Recreation software.
• Previous experience working in a Recreation environment.

The City of Vernon wishes to thank all applicants; however, only those candidates selected for an interview will be contacted.