Guest Service Specialist - Casino Dining & Bar

Great Canadian Entertainment; Surrey; On-site; CAD 32,000 - 52,000; Full time

Job summary

Great Canadian Entertainment in Surrey, BC, is seeking a enthusiastic Server to provide friendly guest service across our restaurants, buffets, and bars. Under supervision, you will take orders, present menus, serve meals, and ensure satisfaction while upholding safety and licensing standards.

Candidates should have High School Diploma, at least 1 year serving experience, POS experience, and Food Safety Certification; ability to obtain Gaming License and Serving It Right; flexible hours.

Qualifications

• High School Diploma
• Minimum 1 year serving experience with service-oriented communication
• POS experience
• Food Safety Certification
• Ability to obtain a Gaming License
• Ability to obtain Serving It Right certificate
• Ability to exceed customer expectations with timely service

Responsibilities

• Greets guests, escorts to table, presents menus and informs about specials
• Takes orders, makes recommendations and serves guests
• Checks satisfaction and handles payments when needed
• Cleans tables/counters and restocks where applicable
• Adheres to licensing laws, health and safety regulations
• Coordinates with departments and supports guest experiences

Skills

Customer service

Communication

Teamwork

Upselling

Education

High School Diploma

Food Safety Certification

Gaming License

Serving It Right certificate

Tools

POS system

Job description

Great Canadian Entertainment in Surrey, BC, is seeking a enthusiastic Server to provide friendly guest service across our restaurants, buffets, and bars. Under supervision, you will take orders, present menus, serve meals, and ensure satisfaction while upholding safety and licensing standards.

Candidates should have High School Diploma, at least 1 year serving experience, POS experience, and Food Safety Certification; ability to obtain Gaming License and Serving It Right; flexible hours.