Guest-Focused Server: Elevate Dining Experiences

Cineplex; Vancouver; On-site; CAD 21,000 - 29,000; Full time

Job summary

Cineplex in Vancouver is seeking a Server to provide high levels of guest service, take accurate orders, and maintain knowledge of menu items and specials. You will ensure guests have an enjoyable dining experience with prompt service and professional demeanor.

Responsibilities include taking orders, serving, cleaning, stocking, handling payments, and upholding health and safety standards in a fast-paced environment. Excellent communication and teamwork are essential for success.

Qualifications

• High school diploma or GED required.
• 1-3 years of restaurant service experience considered an asset.
• Strong service experience who thrives on engaging guests.
• Able to effectively communicate both verbally and in writing.
• Able to work well under pressure.
• Professional appearance and manners.

Responsibilities

• Take food and beverage orders from guests and ensure these are given to the appropriate person to execute.
• Maintain familiarity with the composition of all menu items, including items available at the bar.
• Serve food and beverages in accordance with company standards, but above all in a professional, courteous manner.
• Clean designated areas, in accordance with company procedures, including opening and closing routines and following hygiene requirements.
• Change table linen as required and ensure dirty or damaged linen is not being used.
• Clean and refill condiment sets for each table.
• Ensure table decorations are clean and comply with company standards.
• Set tables to company policy, ensuring that all items used are clean, undamaged and in a good state of repair.
• Ensure storerooms are adequately stocked with replacement cutlery, linen or other established needs, be they food or equipment.
• Clean tables and ensure they are cleaned as soon as it is apparent that guests have finished their food or drink with an acceptable balance between speed, yet allowing guests to finish their meal without feeling rushed.
• Ensure that guests are correctly charged, present the bill and take payment from the guest, in accordance with the procedures of the establishment.
• Attend to guest complaints satisfactorily.
• Follow Health, Food Safe and Liquor service guidelines.

Skills

Guest service

Communication

Under pressure

Attention to detail

Team player

Flexible hours

Education

High school diploma or GED

Job description

Cineplex in Vancouver is seeking a Server to provide high levels of guest service, take accurate orders, and maintain knowledge of menu items and specials. You will ensure guests have an enjoyable dining experience with prompt service and professional demeanor.

Responsibilities include taking orders, serving, cleaning, stocking, handling payments, and upholding health and safety standards in a fast-paced environment. Excellent communication and teamwork are essential for success.