Guest Experience Host — Warm Welcomes, Seamless Seating

La Plume; Toronto; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Gratuity Sharing

Health, dental & vision benefits

Discounted gym membership

Employee Assistance Program

50% dining discount for O&B locations

Job summary

La Plume, located in The Well, Toronto, is seeking a Host to create a warm, professional guest experience from greeting to seating. You will manage reservations, coordinate with BOH/FOH teams, and maintain a polished host stand, contributing to a dynamic dining environment.

The role requires strong communication, organizational skills, and the ability to work flexible shifts, including evenings and weekends. Smart Serve certification and legal eligibility to work in Canada are required.

Qualifications

• Experience in a host or guest-facing hospitality role is an asset.
• Strong communication and organizational skills.
• Calm under pressure with a proactive, team-oriented mindset.
• Familiarity with reservation systems (OpenTable) is preferred.
• Passion for hospitality and creating exceptional guest experiences.
• Legally eligible to work in Canada.

Responsibilities

• Greet and seat guests in a warm, professional, and timely manner.
• Manage reservations and walk-in traffic using OpenTable.
• Monitor table rotation and coordinate with Front of House and Back of House teams.
• Maintain cleanliness and presentation of the host stand and entrance area.
• Answer guest inquiries and assist with special requests or accommodations.
• Support the overall guest experience with a friendly and attentive approach.
• Assist with bussing tables and running food and beverages as needed.
• Other duties as assigned.

Skills

Strong communication skills

Organizational skills

Team-oriented

OpenTable experience

Education

Smart Serve Certification

Tools

OpenTable

Job description

La Plume, located in The Well, Toronto, is seeking a Host to create a warm, professional guest experience from greeting to seating. You will manage reservations, coordinate with BOH/FOH teams, and maintain a polished host stand, contributing to a dynamic dining environment.

The role requires strong communication, organizational skills, and the ability to work flexible shifts, including evenings and weekends. Smart Serve certification and legal eligibility to work in Canada are required.