Guest Experience Host — Entertainment Venue

Cineplex Inc.; San Juan de Terranova; Hybrid; CAD 21,000 - 30,000; Part time

Job summary

Cineplex Inc. is seeking a part-time Restaurant Host for The Rec Room in St. John’s, Canada. You will welcome guests, manage reservations, and guide guests to tables in a fast-paced, entertaining environment.

Responsibilities include ensuring guests are satisfied with service, maintaining dining area standards, and coordinating with food and beverage staff. This role requires strong communication and a customer-first attitude.

Qualifications

• High school diploma or GED required; 18+ years old.
• Certificate or diploma in a related field preferred.
• Strong customer service and problem-solving skills.

Responsibilities

• Receive and record guests' reservations and assign tables.
• Greet guests at entrance and escort to tables or seating areas.
• Maintain familiarity with menu items.
• Enroll guests into membership program as required.
• Attend to guest satisfaction and resolve complaints.
• Handle payments for food, beverages, and games as required.
• Maintain hygiene and prepare dining areas according to procedures.
• Support and coordinate serving staff activities.
• Ensure team delivers welcoming, professional service.

Skills

Customer service

Communication

Conflict resolution

Negotiation

Attention to detail

Team player

Ability to work under pressure

Education

High school diploma

Certificate in related field

Tools

MS Word

MS Excel

Email

Job description

Cineplex Inc. is seeking a part-time Restaurant Host for The Rec Room in St. John’s, Canada. You will welcome guests, manage reservations, and guide guests to tables in a fast-paced, entertaining environment.

Responsibilities include ensuring guests are satisfied with service, maintaining dining area standards, and coordinating with food and beverage staff. This role requires strong communication and a customer-first attitude.