Guest Experience Coordinator - Senior Living

COGIR Real Estate; Winnipeg; On-site; CAD 2,066,000 - 3,031,000; Full time

Job summary

Cogir Senior Living in Winnipeg is seeking a Receptionist to greet visitors, answer calls, and route inquiries in a friendly, professional manner, supporting on-site management.

The role emphasizes excellent communication, multi-tasking, and strong organizational skills; proficiency with Word/Excel/PowerPoint and email is expected; previous reception experience is an asset and commitment to Cogir's inclusive values is encouraged.

Qualifications

• Above average interpersonal, oral and written communication skills.
• Must exhibit professional and polished telephone manner.
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines.
• Highly organized and detail focused.
• Expertise in Microsoft Office ( Word, Excel, PowerPoint, E-Mail)

Responsibilities

• To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner;
• To redirect calls as appropriate and take clear, concise messages when required;
• To greet, assist and direct all visitors;
• To pick up and sort internal mail;
• To stamp, deliver and maintain mail machine for external mail;
• To prepare packages and arrange courier pick up;
• To arrange meeting room schedule and bookings;
• To update phone and distribution lists;
• To maintain a clean, safe, fully stocked and well organized reception area;
• To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);
• To complete other duties as assigned;
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity.

Skills

Interpersonal skills

Reception experience

Telephone etiquette

Multitasking under pressure

Organization / detail oriented

Microsoft Office

Tools

Microsoft Office Suite

Job description

Cogir Senior Living in Winnipeg is seeking a Receptionist to greet visitors, answer calls, and route inquiries in a friendly, professional manner, supporting on-site management.

The role emphasizes excellent communication, multi-tasking, and strong organizational skills; proficiency with Word/Excel/PowerPoint and email is expected; previous reception experience is an asset and commitment to Cogir's inclusive values is encouraged.