Guest Attendant- UCP

Sienna Senior Living; Ottawa; On-site; CAD 25,000 - 27,000; Full time

Benefits offered by this job

Health & Dental benefits

SOAR program

Employee share purchase plan

Job summary

Aspira Red Oak Retirement Living, part of Sienna Senior Living, is hiring a Guest Attendant/UCP for the 3:00pm–11:00pm shift. You will support residents with daily living activities, attentive care, and companionship in a warm, respectful environment.

Requires Grade 12, Safe Serve and dining-room experience. Eligible to work in Canada with a Vulnerable Sector Check completed; AI screening may be used. Join a diverse team dedicated to dignity and quality of life.

Qualifications

• Grade 12 minimum education required.
• Safe Serve designation and one year experience in dining room service.
• You must be legally eligible to work in Canada or have a valid work/study permit.
• Must pass a Vulnerable Sector Check.
• Sienna Senior Living may use AI to screen applicants.
• Commitment to employment equity, diversity and inclusion in recruitment.

Responsibilities

• Provide compassionate support to residents, in a fast-paced environment.
• Build relationships with residents and families, offering support options and programs.
• Contribute to the home culture by helping residents live fully each day.

Skills

Customer service

Compassionate

Communication

Team player

Independent

Education

Grade 12

Job description

Guest Attendant/UCP

Aspira Red Oak Retirement Living

Rate of Pay: $18.33 to $19.26 plus and $2.00 working premium

This posting is for an existing vacancy.

Shift: 3:00pm- 11:00pm

Schedule: Saturday, Sunday, Monday, Friday

At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Aspira their home. Join us in a role where knowing each resident not just by name, but by story, is not just possible, it is expected. Our purpose is to cultivate happiness in daily life! We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect.

Why you belong here:

We are a purpose driven organization. We aspire to cultivate an environment and culture where team members feel valued, heard and empowered to do meaningful work. We offer a number of programs and benefits that support team members’ financial, personal and professional needs:

• A competitive salary and vacation package
• Health & Dental benefits program
• Share Ownership and Reward Program (SOAR)
• Employee Share Purchase Plan with company match
• Continuous learning and growth so you have the skillset needed to succeed and take on new challenges
• A welcoming culture that values diversity and differing perspectives, experiences and beliefs

What you’ll be doing:

You will be a welcomed team member, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As aGuest Attendant, you’ll form a deep understanding of your residents and their living experience. You will build relationships with the residents and their family members, offering a variety of support options and program choices that enrich their daily health and well-being. As an individual and part of a wider team, you will be a strong contributor to the culture of the home, where the focus is always on helping residents live fully, every day.

What makes you a great fit?

• You are compassionate and dedicated to meaningful work that supports seniors in living life fully
• You are detailed-oriented and have and have strong customer service skills and ability to effectively communicate with residents and staff
• You can work independently and/or as a member of a team
• Support residents with their activities of daily living including eating, dressing, hygiene and grooming as per residents individual plans of care
• Answering all resident call bells and door alarms promptly and provides courteous service
• Ensures that residents own personal grooming is appropriate and uniform/dress is clean, tidy and according to dress code
• Assist with transporting residents to and from their rooms, recreational activities, health office and dining room as required
• Provide ongoing cognitive, social, emotional, and spiritual support; as well as oral and dental care
• Completing laundry and housekeeping duties as outlined by assignments

What you need to know:

• Grade 12 minimum education required
• You have ‘Safe Serve’ designation and one year experience in dining room service
• You must be legally eligible to work in Canada or have a valid work/study permit
• You must successfully pass a Vulnerable Sector Check
• Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position
• Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.