Growth Marketing Specialist

Fitness World Canada; Richmond; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive compensation

Group benefits

Complimentary membership

Discounted personal training

Collaborative office environment

Job summary

Fitness World is seeking a Growth Marketing Specialist to manage the consumer journey from leads to members. Based in Richmond, BC, you will optimize marketing automation processes, manage CRM tools, and create compelling campaigns.

Your role involves analyzing performance data, crafting engaging copy, and collaborating with local clubs for successful marketing endeavors. Be part of a passionate team dedicated to promoting healthier living through innovative marketing strategies.

Qualifications

• 2-4 years in growth, lifecycle, or performance marketing.
• Hands-on CRM/automation ownership experience.
• Strong analytical instincts for reading conversion funnels.
• Excellent written communication skills.
• Bias toward execution rather than strategy.

Responsibilities

• Own and optimize automated email and SMS journeys.
• Build and deploy campaigns and map system interactions.
• Create and maintain performance reporting.
• Support local marketing and club launch activities.
• Explore AI tools for campaign efficiency.

Skills

Growth Marketing

CRM Automation

Analysis

Copywriting

Email Campaigns

Tools

Klaviyo

Zapier

HubSpot

Job description

Position Summary

Fitness World is looking for a Growth Marketing Specialist to own the full-funnel consumer journey — from first touch through conversion and into member lifecycle. This role sits at the intersection of automation, campaign execution, and data: you'll build and optimize the systems that turn leads into members and members into advocates, across our 18 clubs. You'll work inside our CRM stack (Klaviyo, ABC Ignite, Trainerize) to design lead nurture flows, write, design and execute campaigns, and connect marketing activity to real club-level performance.

Richmond, BC

MARKETING

Full-time

Aug 05, 2026

Yearly: $60000 - $70000

Key Responsibilities

Lifecycle & Automation

• Own and optimize automated email and SMS journeys across all lifecycle stages — lead nurture, enrollment offers, flash sales, onboarding, retention
• Build and deploy campaigns in Ignite Sales and Klaviyo, and map how they hand off to each other
• Troubleshoot and connect systems that don't talk to each other natively — using tools like Zapier to bridge gaps (e.g., Gravity Forms → Klaviyo → Ignite Sales)
• Continuously test and refine messaging, timing, and segmentation based on performance data

Copywriting & Creativity

• Own the brand voice across the funnel and write copy that inspires action, not just informs
• Write email, SMS, and landing page copy that adapts by lead stage and segment without losing a consistent voice
• Continuously push the boundaries — test new language, hooks, and formats to find what actually moves people at each stage of the journey

Website & Digital Presence

• Partner with external digital marketing and web development teams on conversion optimization and site maintenance
• Support FW mobile app content (challenges, perks, member communications)

Local Marketing & Launch Support

• Support new club presale and launch sequences end-to-end (landing pages, nurture, referral mechanics, launch-day execution)
• Build toolkits and rollout materials to support local club marketing efforts

AI & Tooling

• Explore and pilot AI tools to speed up campaign build, copy drafting, and reporting
• Recommend where AI can remove manual steps in our automation or content workflows, and help implement it
• Stay current on AI marketing tools relevant to CRM, lifecycle, and content work

Reporting & Insights

• Analyze funnel and campaign performance (conversion by stage, SMS/email performance, closing ratios) and catch data integrity issues before they mislead decisions
• Maintain performance reporting and turn it into recommendations, not just numbers
• Track competitive and industry trends

Qualifications

Must-Have

• 2–4+ years in growth, lifecycle, or performance marketing with hands-on CRM/automation ownership (Klaviyo, HubSpot, or similar)
• Comfort working across multiple systems that require manual reconciliation — you like finding where data breaks and fixing it
• Strong analytical instincts — you can read a conversion funnel and know which number is misleading you
• Excellent, precise written communication
• Bias toward execution: you'd rather ship the automation than write another strategy deck about it

Nice-to-Have

• Experience with fitness, membership, subscription, or multi-location retail businesses
• Zapier or similar integration tool experience
• Comfort analyzing dashboards and campaign data at a granular level
• Valid Class 5 driver's license and willingness to travel to club locations

Why Join Fitness World?

• Work with a passionate, innovative team where your creativity makes a visible impact every day
• See your designs live across gyms, digital platforms, and major campaigns that inspire healthier living
• Enjoy opportunities to grow your skills in design, marketing, and beyond
• Be part of a local brand that’s evolving and expanding—your work helps shape the future of Fitness World

Our Perks

• Competitive compensation
• Group benefits (dental, extended health & travel)
• Complimentary membership to all locations (16 & growing) for you and one other
• Discounted personal training, supplements and retail clothing
• Collaborative open office

Our Values

• Passionate: We put our all into everything we do & empower each other to be our best selves every day.
• Inclusive: We welcome everyone to be part of our world & pride ourselves in being a community for all.
• Fun: We laugh, smile, & enthusiastically have a good time, all the time.
• Community: We work, sweat & give back together, creating connected communities inside & out