Growth Enablement Architect (Remote-First)

Encircle; Kitchener; Hybrid; CAD 110,000 - 130,000; Full time

Benefits offered by this job

Flexible hours

Self-managed vacation

Remote-first culture

Collaboration hub in Kitchener

Career development opportunities

Job summary

Encircle, a remote-first company with a collaboration hub in downtown Kitchener, ON, seeks a Senior Growth Enablement Manager. You will own growth enablement for customer-facing teams including new sales, account management and onboarding, delivering consistent, high-quality customer experiences.

You’ll define enablement strategy, build scalable programs, and partner across Sales, Customer Success and Marketing to deepen customer understanding and demonstrate value.

Qualifications

• 10+ years in sales enablement, revenue enablement or related role in B2B SaaS.
• Experience building enablement programs from ground up.
• Ability to align Sales, Customer Success and Product Marketing.

Responsibilities

• Define Encircle’s growth enablement strategy and roadmap with Sales, Customer Success and Growth Leadership.
• Define great attributes for each customer-facing role: knowledge, skills and behaviors.
• Prioritize areas that will make biggest impact for customers.
• Build scalable programs with clear owners, cadence and metrics.
• Ground selling, onboarding and support in deep customer understanding of their business.
• Collaborate with Product Marketing to infuse customer insight into teams.
• Explain restoration business operations to teams and partners.
• Ensure conversations are clear, practical and outcome-focused.
• Partner with sales leadership to standardize customer conversations across new sales and account management.
• Provide ongoing reinforcement beyond training moments.
• Develop listening and discovery skills aligned to customer value.
• Create demo and conversation frameworks by role and audience.
• Establish a certification process for customer-facing teams.
• Run regular practice sessions to keep skills sharp.
• Build onboarding paths for sellers, account managers and onboarding managers.
• Accelerate new hires with milestones and support during first months.
• Incorporate restoration industry context into onboarding.
• Turn positioning and product knowledge into practical tools and talk tracks.
• Maintain a single source of current, approved materials.
• Measure enablement impact with leaders and operations.
• Leverage call insights and performance data to drive improvements.
• Report readiness, adoption and impact to leadership.

Skills

Sales enablement

Revenue enablement

Coaching

Facilitation

Customer-facing training

Data-driven decisions

Tools

CRM

Conversation intelligence

AI-enabled learning tools

Job description

Encircle, a remote-first company with a collaboration hub in downtown Kitchener, ON, seeks a Senior Growth Enablement Manager. You will own growth enablement for customer-facing teams including new sales, account management and onboarding, delivering consistent, high-quality customer experiences.

You’ll define enablement strategy, build scalable programs, and partner across Sales, Customer Success and Marketing to deepen customer understanding and demonstrate value.