Group Underwriting Assistant

RWAM Insurance Administrators Inc.; Elmira; On-site; CAD 40,000 - 42,000; Full time

Job summary

RWAM Insurance Administrators Inc. in Elmira, Ontario, is seeking a Group Underwriting Assistant to provide administrative and operational support to the Group Underwriting department. The role involves coordinating quotes, proposals, renewals, and reporting while ensuring accuracy and service standards.

Salary Range: CAD 39,500 to CAD 42,000 per year. New role with responsibilities across documentation, drug utilization reports, and collaboration with internal departments.

Qualifications

• Previous administrative experience; insurance, group benefits, or underwriting experience is considered an asset.
• Proficiency in Microsoft Outlook, Word and Excel.
• Strong organizational and time management skills with excellent attention to detail.
• Ability to prioritize multiple assignments and meet deadlines.
• Strong communication, teamwork, problem-solving, and customer service skills.
• Ability to handle confidential information professionally and accurately.

Responsibilities

• Monitor quote and renewal inboxes, review submissions for completeness, and follow up for missing information.
• Review previous quote activity, maintain tracking logs, and assign work to the appropriate Underwriter.
• Prepare, review and distribute proposal package.
• Generate and process Drug Utilization Reports and other renewal-related reports using provider systems, Excel macros and departmental templates.
• Organize, assemble, scan, file, and distribute quote and renewal documentation.
• Maintain accurate electronic and physical group files.
• Respond to routine information requests and coordinate information with Marketing Cenrres and other internal departments.
• Provide coverage for other Underwriting Assistants during absences or periods of increased workload.
• Assist with departmental projects, system testing, process improvements, and other administrative duties as assigned.

Skills

Organizational skills

Time management

Communication

Teamwork

Problem-solving

Customer service

Confidentiality

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Are you looking to work with a dedicated team of professionals making a difference in the lives of employers and employees every day? At RWAM, we embrace a people-first philosophy, and we are passionate about our customer experience and meeting the unique insurance needs of our advisors, employers, and employees alike. This position will be based at our head office in the rapidly growing town of Elmira, minutes from Waterloo, where you can enjoy the benefits of a small-town atmosphere with all the perks of the big city!

About The Role

The Group Underwriting Assistant provides administrative and operational support to the Group Underwriting department. The role coordinates new business quotes, proposals, renewals, reporting and departmental documentation while ensuring work is completed accurately and within established service standards.

Salary Range: $39,500 to $42,000

Key Responsibilities

• Monitor quote and renewal inboxes, review submissions for completeness, and follow up for missing information.
• Review previous quote activity, maintain tracking logs, and assign work to the appropriate Underwriter.
• Prepare, review and distribute proposal package.
• Generate and process Drug Utilization Reports and other renewal-related reports using provider systems, Excel macros and departmental templates.
• Organize, assemble, scan, file, and distribute quote and renewal documentation.
• Maintain accurate electronic and physical group files.
• Respond to routine information requests and coordinate information with Marketing Cenrres and other internal departments.
• Provide coverage for other Underwriting Assistants during absences or periods of increased workload.
• Assist with departmental projects, system testing, process improvements, and other administrative duties as assigned.

Qualifications and Skills

• Previous administrative experience; insurance, group benefits, or underwriting experience is considered an asset.
• Proficiency in Microsoft, Outlook, Word and Excel.
• Strong organizational and time management skills with excellent attention to detail.
• Ability to prioritize multiple assignments and meet deadlines.
• Strong communication, teamwork, problem-solving, and customer service skills.
• Ability to handle confidential information professionally and accurately.

*This is a new role.

*Navacord DOES NOT utilize artificial intelligence in the screening, assessment, or selection of applicants for this position.

Navacord, and all our Broker Partners are actively committed to supporting diversity, equity, and inclusion. We serve and recognize and respect human differences and similarities. We value the diversity of people and actively encourage women, indigenous peoples, members of visible minorities, people with disabilities, and lesbian, gay, bisexual, transgender, and queer (LGBTQ2+) persons to apply. We are committed to providing accommodation upon request for applicants and employees with disabilities. If you require accommodation, we will work with you to meet your needs.