Group Setup Lead - Drive Operations & People Development

Assumption Mutual Life Insurance Company; City of Moncton; On-site; CAD 60,000 - 85,000; Full time

Benefits offered by this job

Volunteer day

Downtown Moncton location

Bonus potential

Pension and benefits

Job summary

Assumption Mutual Life Insurance Company in Moncton, NB is seeking a Coordinator to oversee the Group Setup teams within Group Insurance. You will coordinate the team's work, support development and engagement, and drive process improvements to enhance client experience.

The role requires bilingual communication (French and English), strong leadership, analytical skills, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Excellent verbal and written communication in French and English.
• Experience in group insurance and team leadership.
• Strong leadership and interpersonal skills.
• Strong analytical, problem-solving and decision-making abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience in continuous improvement or participation in operational/technology projects.
• Proficient with Microsoft Office Suite.

Responsibilities

• Lead the management, development, and engagement of the Group Setup teams.
• Coordinate daily operations and ensure quality, productivity, and service objectives.
• Lead continuous improvement initiatives and support employee development through training plans and process documentation.
• Participate as SME in operational and technology projects, including analysis, testing, solution implementation, and coordinated testing.
• Collaborate with internal stakeholders to optimize processes and ensure high-quality customer experience.

Skills

Bilingual (French/English)

Team leadership

Analytical

Problem-solving

Interpersonal skills

Decision-making

Prioritization

Tools

Microsoft Office Suite

Job description

Assumption Mutual Life Insurance Company in Moncton, NB is seeking a Coordinator to oversee the Group Setup teams within Group Insurance. You will coordinate the team's work, support development and engagement, and drive process improvements to enhance client experience.

The role requires bilingual communication (French and English), strong leadership, analytical skills, and the ability to manage multiple priorities in a fast-paced environment.