Group Setup Technician

ASSUMPTION LIFE; City of Moncton; Presencial; CAD 52.000 - 68.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Volunteer day

Pension

Comprehensive benefits

Bonus

Downtown Moncton location

Training and development

Descripción de la vacante

Assumption Mutual Life Insurance Company in Moncton, NB seeks a Group Setup Technician (Group Insurance) to issue new group policies and process post-sale changes. You will update the BMS system, prepare documents, enroll new employees, validate contracts, and manage the issuance inbox with accuracy.

The role requires bilingual English and French communication, attention to detail, teamwork, and the ability to handle multiple priorities in a fast-paced environment.

Formación

• Excellent written and verbal communication in both English and French.
• Experience in group insurance or a similar administrative environment.
• Proficiency with Microsoft Word and Excel.
• Strong attention to detail and high level of accuracy.
• Excellent analytical and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong collaboration skills and ability to work with cross-functional teams.

Responsabilidades

• Issue new group insurance policies and update existing group benefit plans within the administrative system (BMS).
• Prepare, update, and validate contractual documentation, including contracts, amendments, policy changes, and client benefit booklets.
• Review and verify the accuracy of data and benefit information before entering it into the system.
• Complete new employee enrollments during the implementation of new policies and follow up on any required information.
• Prepare and distribute administrative packages and policy-related documentation to clients, brokers, and external service providers.
• Manage the shared Group Setup team mailbox, respond to inquiries, and conduct the necessary research and follow-up activities.
• Review and validate documents to ensure accuracy and quality.

Conocimientos

Bilingual English-French

Group insurance experience

MS Word

MS Excel

Attention to detail

Analytical thinking

Prioritization & deadlines

Cross-functional collaboration

Herramientas

Word

Excel

Descripción del empleo

Behind every accurately issued policy is an organized, detail-oriented professional committed to quality and precision.

The Group Setup Technician (Group Insurance) plays a key role in issuing new group insurance policies and processing post-sale changes to existing group plans. Using information provided by the Underwriting team, they update the administrative system (BMS), prepare client documentation (contracts and benefit booklets), complete new employee enrolments during policy implementation, validate contracts and policy amendments, and ensure the efficient management of the Issuance inbox.

Qualifications

• Excellent verbal and written communication skills in both English and French.
• Experience in group insurance or a similar administrative environment.
• Proficiency with Microsoft Office applications, particularly Word and Excel.
• Strong attention to detail and high level of accuracy.
• Excellent analytical and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Strong collaboration skills and the ability to work effectively with cross-functional teams.

Responsibilities

• Issue new group insurance policies and update existing group benefit plans within the administrative system (BMS).
• Prepare, update, and validate contractual documentation, including contracts, amendments, policy changes, and client benefit booklets.
• Review and verify the accuracy of data and benefit information before entering it into the system.
• Complete new employee enrollments during the implementation of new policies and follow up on any required information.
• Prepare and distribute administrative packages and policy-related documentation to clients, brokers, and external service providers.
• Manage the shared Group Setup team mailbox, respond to inquiries, and conduct the necessary research and follow-up activities.
• Review and validate documents to ensure accuracy and quality.

Additional Information

• The chance to be part of a dynamic, high-performing team that adheres to the following ethical values: leadership, collaboration, trust and commitment;
• Training and development opportunities;
• A comprehensive benefits package including a competitive salary, bonus, pension and benefits;
• A dynamic location in downtown Moncton;
• A paid volunteer day;
• Time off to care for family members and pets.