Group Manager Systems Implementation

Ryder System, Inc.; Toronto; Hybrid; CAD 125,000 - 140,000; Full time

Benefits offered by this job

Paid time off

Medical benefits

Pension plan

RRSP matching

Job summary

Ryder System, Inc. seeks a senior professional to drive the successful launch of new customer warehouses and to oversee technology evaluations and implementations.

The role involves hands-on training of leadership and staff, traveling to sites for eight-week onboarding, and delivering robust documentation and reporting. You will influence, negotiate, and lead end-to-end technology solutions across Business and Technology teams, ensuring safe, efficient warehouse operations and strong

Qualifications

• Strong verbal and written communication skills.
• Minimum 5 years in project management.
• Hands-on experience with WMS systems.
• Willingness to travel 70–80% including US travel.
• Ability to influence and lead technology evaluations and implementations.
• PMP certification preferred.

Responsibilities

• Launch and oversee new customer warehouses.
• Lead technology evaluations and implementations in Business and Tech sectors.
• Train new staff during Ryder’s startup phase, including system and process training.
• Travel to sites for eight-week immersion periods to train leadership and staff.
• Develop standard work, reports, and documentation to ensure clarity and consistency.
• Manage tasks, milestones, and cross-functional communications.

Skills

Communication

Project management

WMS experience

Travel willingness

Initiative

PMP (preferred)

Education

Bachelor's Degree in Business or Engineering

Job description

About Ryder

For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions. We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About the Job

• Type: Full time/Permanent


• Wage: $125,000 - $140,000 Annual Salary Based on Experience


• Shifts: Monday - Friday - 8:00am - 5:00pm - Must be Flexible due to travel/startup implementation


• Location: Remote - Toronto, ON


• Travel: 70-80 percent Travel - This role may require travel to the US

Why Ryder?

• 10 days of Paid Time Off upon hire


• Excellent benefits package after 30 days (Medical, Dental & Vision)


• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)


• Employee discount of 15% on Ryder stock


• A safe, friendly and respectful work environment


• Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

• Ensures the successful launch of new customer warehouses.


• Influences, negotiates and leads technology alternative evaluations and implementations within both the Business and Technology sectors.


• Training New Staff: Go-to person for training all new staff during Ryder’s “Start Up” phase. This involves imparting knowledge on systems, operational and systematic processes and documentation standards specific to the warehouse environment.


• On-Site Training: Before each warehouse goes live, travel to the site for an 8-week period. During this time, train leadership (20+ individuals) on the intricacies of the new warehouse setup, following the “Ryder Way.” You will also host trainings for the broader warehouse staff (200-300 people) using industry wide and approved Ryder processes and software


• On-Site Immersion: An understanding of warehouse nuances, layout, and workflow. During these 8-week stints, you’ll become the go-to expert. This includes WMS systems, processes, and documentation standards. The position will be troubleshooting training and system related issues to elevate accordingly to ensure a resolution


• Leadership Training: Guide the leadership team through the intricacies of WMS systems, using operational processes and workflows.


• Broad Staff Engagement: Engage with the broader warehouse staff. Ensure that all team members have a high level of functionality of their responsibilities in warehouse operations.


• Project Management: Responsible for task management, establishing deliverables, documenting progress, tracking milestones, and collaborating/communicating seamlessly.


• Documentation and Reporting: Develop standard work breakdowns, quick reference guides, end of day reports and deliverables ensuring clarity and effectiveness. Act as an adult education leader.


• Additional Responsibilities: Perform other duties as required.

Skills and Abilities

Comfortable speaking to and training large groups of management and hourly employees confident in their presentation skills and ability to engage as an educator.

Requirements

• Strong overall communication skills both verbal and written.


• Basic project management skills – ability to create and manage tasks and deliverables.


• Ability to take initiative.


• Comfortable with heavy travel, will be on the road for 8 weeks at a time.


• Ability to influence, suggest and lead technology alternative implementations.


• Ability to effectively influence, negotiate and lead technology alternative evaluations and implementations within both the Business and Technology sectors.


• Bachelor's Degree in Bachelor's degree required Business, Engineering, Supply Chain or minimum of 8 years relevant work experience.


• 5 years or more in related experience in Project Management.


• 5 years or more in professional experience as an adult educator, trainer, or related role.


• Strong fundamental understanding of Warehouse Operations – comfortable working in a warehouse setting across multiple shifts.


• Strong experience with WMS systems, hands on technical experience at the end user level.


• Understand the modern technology landscape such AI and data collection activities that will be utilized to benefit the project or projects.


• Project Management Professional (PMP) Certification & , Preferred.

Preferred Qualifications

• Upon Hire & Understanding of adult education principles.


• T3 Educator Certification, Preferred, Upon Hire.


• Certified Six Sigma Green Belt & , Preferred, Upon Hire.


• Travel Yes, Greater than 60%

Job Category

Project Management

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below: Pay Type: Salaried Minimum Pay Range: $125k Maximum Pay Range: $140k.

Equal Opportunity Employer

Ryder is an Equal Opportunity Employer: We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities. In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process. Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you. If you require assistance in order to apply, please contact us at 888-957-9337.

Authorization to Work in Canada

As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Security Notice for Applicants

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through http://www.ryder.com/en-ca/careers. Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at [e-mail].

Company Overview

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.