Operations Assistant IV

Ryder System, Inc.; London; On-site; CAD 40,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off – 10 days on hire

Benefits package after 30 days

Retirement benefits: DPFP, RRSP, DPSP

Employee stock purchase discount 15%

Safe, friendly work environment

Forbes Best Employers in Canada 2025

Job summary

Ryder System, Inc. in London, Ontario is seeking an Administrative Specialist to provide essential support to department staff. You will handle daily billing, generate reports, audit reports, and perform general office duties while coordinating employee schedules and inventories.

The role requires strong communication, organizational skills, and the ability to work both independently and within a team. We offer a comprehensive benefits package and a collaborative culture.

Qualifications

• Strong verbal and written communication skills are required.
• Ability to work independently and as part of a team.
• Highly organized with excellent time management skills.
• Flexible and self-driven to excel in a fast-paced environment.

Responsibilities

• Prepare and submit daily, weekly, monthly billing for customers.
• Create specialized reports based on customer needs.
• Audit inbound/outbound reports.
• Perform general office duties such as ordering supplies and data entry.
• Maintain time cards and employee schedules.
• Coordinate customer physical inventory and resolve issues.
• Develop new account setups for WMS and troubleshoot system issues.
• Hire, train, and manage performance of direct reports.

Skills

Communication

Teamwork

Time management

Organization

Education

HS diploma/GED

Bachelor's degree

Related field preferred

Tools

WMS

Job description

About Ryder For almost 100 years, Ryder has provided customers around the world with integrated transportation, logistics, and supply chain management solutions that enhance the way they do business. Building and maintaining a fleet takes time, resources, and expertise few companies can spare. At Ryder, we have a long history of investing in our employees and providing a collaborative team-based culture that encourages growth across all levels and positions. We are a Fortune 500 company with 800+ locations and over 40,000 employees across the US and Canada! Employee satisfaction is part of our culture.

About the Job: Type: Full time/Permanent Wage: $40,000 - $45,000 Shifts: Monday - Friday - 7:00am - 3:00pm Location: London, ON

Why Ryder?

• 10 days of Paid Time Off upon hire
• Excellent benefits package after 30 days (Medical, Dental & Vision)
• Retirement Benefits including Defined Contribution Pension Plan (DCPP), Group Registered Retirement Savings Plan (RRSP) and Deferred Profit Sharing Plan (DPSP)
• Employee discount of 15% on Ryder stock
• A safe, friendly and respectful work environment
• Recognized by Forbes as one of Canada's Best Employers in 2025

Summary

Perform a variety of tasks including administrative support to department staff.

Essential Functions

• Prepare and submit daily, weekly, monthly billing for customer.
• Creates specialized reports based on customer needs.
• Audit inbound/outbound reports.
• Perform general office duties such as ordering supplies, data entry, maintain office equipment and vendor files.
• Plan and prepare work schedules and keep records of employee's work schedules and time cards.
• Coordinate customer physical inventory and resolve any inventory issues.
• Develop new account set ups for WMS, test for accuracy and troubleshoot system issues.
• Responsible for hiring, training and performance management of direct report.
• Manage and coordinate staff meetings, training and company functions.

Additional Responsibilities

Performs other duties as assigned.

Education

• H.S. diploma/GED
• Bachelor's degree
• Related field preferred.

Skills and Abilities

• Strong verbal and written communication skills.
• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors).
• Ability to work independently and as a member of a team.
• Capable of multi-tasking, highly organized, with excellent time management skills.
• Flexibility to operate and self-driven to excel in a fast-paced environment.
• Detailed oriented with excellent follow-up practices.

Job Category

Administrative Services

Our Culture & Commitment

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety. Your Voice. Your Success. The Future We Build Together.

Compensation Information

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Compensation ranges for the position are below:

• Pay Type: Salaried
• Minimum Pay Range: $40k
• Maximum Pay Range: $45k

Ryder is an Equal Opportunity Employer: We value Diversity and Inclusion in the workplace and encourage all qualified candidates to apply including women, visible minorities, aboriginals and persons with disabilities. In accordance with our commitment to diversity and inclusion, Ryder welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment, selection, and assessment process.

Should you require an accommodation, please inform the Human Resources representative of the nature of the accommodation requested so that we may discuss your needs with you.

Authorization to Work in Canada: As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada. Maintaining this authorization is the responsibility of every employee and is a condition of continued employment.

Important Note: Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. All screening is conducted in accordance with applicable privacy and human rights legislation and is limited to information directly related to the requirements of the position.

Explore our current opportunities and discover how you can build a rewarding career with a company committed to innovation, safety, and success.

Ryder operates behind the scenes, managing critical fleet, transportation and supply chain functions for over 50,000 customers, many of which make the products that consumers use every day. When you choose Ryder, you get access to industry-leading technology, one of North America’s largest fleet of trucks, an expansive infrastructure of maintenance facilities and warehouses, and some of the most talented people in the industry.

EEO is the Law Ryder Pay Transparency Policy.

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