Group Benefits Specialist

Fuze HR Solutions; Mississauga; On-site; CAD 65,000 - 90,000; Full time

Job summary

Fuze HR Solutions in Mississauga is seeking a Group Benefits Specialist to support the administration and implementation of group benefit plans for clients across Canada.

This hands-on role involves benefits administration, plan setup, data analysis, testing, reporting, and problem-solving. The ideal candidate has strong knowledge of group benefits and excellent attention to detail, with a penchant for systems and issue resolution.

Qualifications

• 5+ years of experience in group benefits administration, preferably with a TPA serving small groups or an insurance company.
• Strong knowledge of group benefit plans and plan administration.
• Experience interpreting plan documents and carrier information.
• Experience using benefits administration systems.
• Strong analytical, problem-solving, and troubleshooting skills.
• Proficiency with Microsoft Excel and Microsoft Office.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Comfortable learning new systems and working in a fast-paced environment.

Responsibilities

• Administer group benefit plans for assigned clients.
• Process employee enrolments, terminations, salary changes, life events, and eligibility updates.
• Interpret benefit plans, carrier contracts, and administrative guidelines.
• Respond to client, advisor, and carrier questions.
• Support the implementation and setup of new benefit plans.
• Configure plan designs, eligibility rules, coverage, and rates in benefits systems.
• Validate employee and client data during implementations and system changes.
• Perform testing for system updates, payroll integrations, and carrier interfaces.
• Investigate and resolve benefit, system, and data issues.
• Analyze data and identify discrepancies or errors.
• Work with carriers, technology teams, and internal teams to resolve issues.
• Prepare reports, reconciliations, and audit documentation.
• Support premium billing validation and data accuracy.
• Help maintain procedures, workflows, and process documentation.
• Identify opportunities to improve processes and client service.
• Participate in testing, training, and team improvement initiatives.

Skills

Analytical skills

Problem-solving

Troubleshooting

Communication (written & verbal)

Organizational skills

Attention to detail

Multi-tasking

Adaptability to fast-paced environment

Tools

Microsoft Excel

Microsoft Office

Job description

Group Benefits Specialist

About the Role

We are looking for a Group Benefits Specialist to support the administration and implementation of group benefit plans for clients across Canada.

This is a hands-on role involving benefits administration, plan setup, data analysis, testing, reporting, and problem-solving. The ideal candidate has strong group benefits knowledge, excellent attention to detail, and enjoys working with systems and solving issues.

Key Responsibilities

• Administer group benefit plans for assigned clients.
• Process employee enrolments, terminations, salary changes, life events, and eligibility updates.
• Interpret benefit plans, carrier contracts, and administrative guidelines.
• Respond to client, advisor, and carrier questions.
• Support the implementation and setup of new benefit plans.
• Configure plan designs, eligibility rules, coverage, and rates in benefits systems.
• Validate employee and client data during implementations and system changes.
• Perform testing for system updates, payroll integrations, and carrier interfaces.
• Investigate and resolve benefit, system, and data issues.
• Analyze data and identify discrepancies or errors.
• Work with carriers, technology teams, and internal teams to resolve issues.
• Prepare reports, reconciliations, and audit documentation.
• Support premium billing validation and data accuracy.
• Help maintain procedures, workflows, and process documentation.
• Identify opportunities to improve processes and client service.
• Participate in testing, training, and team improvement initiatives.

Qualifications

• 5+ years of experience in group benefits administration, preferably with a TPA serving small groups or an insurance company.
• Strong knowledge of group benefit plans and plan administration.
• Experience interpreting plan documents and carrier information.
• Experience using benefits administration systems.
• Strong analytical, problem-solving, and troubleshooting skills.
• Proficiency with Microsoft Excel and Microsoft Office.
• Excellent attention to detail and organizational skills.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities and meet deadlines.
• Comfortable learning new systems and working in a fast-paced environment.

Contract Info / Information sur le contrat

• Job ID / No. du Poste: 60477835
• Open Positions / Postes Ouverts: 1