Group Benefits Service Coordinator

Maple Life; Toronto; On-site; CAD 47,000 - 57,000; Full time

Benefits offered by this job

Competitive compensation

Full benefits package including dental and vision

Team-oriented culture

Advancement opportunities

Job summary

A leading employee benefits consulting firm is seeking a detail-oriented Group Benefits Service Coordinator in Toronto. This entry-level role involves managing various operational and administrative tasks, including RFP preparation and data analysis. Candidates should have a diploma in a related field and experience in group benefits. The position offers competitive compensation, a full benefits package, and a supportive team culture. Join us to contribute to our mission of optimizing employee benefits for our clients.

Qualifications

• 2+ years of experience in group benefits or employee benefits administration.
• Advanced proficiency in Excel, including pivot tables and charts.
• Strong organizational skills and ability to manage multiple priorities.

Responsibilities

• Create and format client deliverables including reports and presentations.
• Utilize Excel for data analysis and billing summaries.
• Support consultants with RFP process and client communications.

Skills

Analytical thinking

Attention to detail

Customer service

Excel proficiency

Professional communication

Education

Post-secondary diploma or degree in Business, Insurance, or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Job description

Base pay range

$47,000.00/yr - $57,000.00/yr

BP Consulting is a leading group benefits advisory firm helping Canadian employers optimize their employee benefit plans. We’re also building something bold—Maple Life, our fast-growing startup division designed to disrupt traditional group insurance distribution with a smarter, more scalable model.

We are looking for a detail-oriented, analytical, and proactive Group Benefits Service Coordinator. This is a key support role within our team—ideal for someone who has experience with group insurance, enjoys working with data, and can manage a variety of operational and administrative tasks, including RFP preparation, renewal support, and special projects. This role requires strong process management, accounting knowledge, customer service, be able to handle large amounts of data, and maintain accuracy.

This is not an internal HR role. We are a Group Benefits Consulting Firm that works with employers and insurance carriers. This role supports our consultants in administering benefits plans for multiple clients.

We’re seeking someone who is equally comfortable formatting reports and presentations as they are analyzing insurer data and supporting high-stakes deliverables for consultants.

Key Responsibilities

• Create and format client deliverables, including reports, briefs, financial summaries, and renewal memos.
• Build professional PowerPoint presentations for client meetings, proposals, and marketing initiatives.
• Utilize Excel to prepare billing summaries, data analysis, and comparative reports for renewals and marketing.
• Provide administrative support for consultants including scheduling, correspondence, and file management.
• Support Consultants with the RFP process, including compiling documentation, formatting submissions, and coordinating carrier responses.
• Assist with ad hoc projects, including internal initiatives, compliance documentation, client onboarding, and research tasks.
• Draft and respond to routine and confidential communications to clients, maintaining a high degree of professionalism and discretion.
• Support day-to-day processes for benefits programs, ensuring compliance with standards and eligibility rules.
• Collaborate with consultants to streamline workflows and maintain consistency in client service delivery.

Qualifications & Skills

• Post-secondary diploma or degree in Business, Insurance, Office Administration, or related field.
• 2+ years of experience in group benefits, employee benefits administration, or financial services (preferred).
• Advanced proficiency in Microsoft Excel (formulas, formatting, pivot tables, charts) and PowerPoint.
• Comfortable working with financial data, insurance documents, and carrier reports.
• Excellent verbal and written communication skills with strong proofreading and formatting abilities.
• Strong organizational and time management skills with the ability to handle multiple priorities.
• High level of professionalism, discretion, and initiative.
• Adaptable and resourceful, with the ability to perform ad hoc duties independently and effectively.

Why Join Us?

• Fast-growing brokerage firm with meaningful growth and advancement opportunities.
• Competitive compensation with commission opportunities.
• Full benefits package including dental, vision, extended health care, life insurance, critical illness insurance, disability insurance, and an Employee & Family Assisted Program (EFAP).
• Team-oriented, supportive work culture and regular company events.
• Office located in Toronto with a Monday–Friday, 9-5pm schedule.

Ability to commute/relocate

• Toronto, ON M4M 2R7: reliably commute or plan to relocate before starting work (required)

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative and Analyst

Industries

• Insurance and Insurance Agencies and Brokerages