Group Benefits Specialist

Effortless Admin Inc.; Edmonton; On-site; CAD 52,000 - 70,000; Full time

Benefits offered by this job

GBA Certification

Paid study time

Course materials & enrollment fees

Gym & swimming pool access

Job summary

Effortless Admin Inc. in Edmonton, AB is hiring a Group Benefits Specialist for a full-time on-site role. You will support sponsors, assist members with coverage, and contribute to software improvements while learning Canada's group benefits landscape.

We offer a structured development path with GBA certification, paid study time, and comprehensive training. Join a collaborative team that values growth, flexibility, and a strong customer experience.

Qualifications

• Excellent customer service orientation.
• Strong written and verbal communication skills.
• Ability to learn new technologies quickly.
• Team-oriented with growth mindset.
• French is an asset but not required.

Responsibilities

• Support plan sponsors in managing benefit plans.
• Assist plan members in using our software and understanding coverage.
• Contribute to product refinement via user acceptance testing and bug ID.
• Grow as a subject matter expert in employee benefits data.
• Develop expertise across a range of carriers, plans and contracts.
• Work independently to complete daily tasks.
• Provide customer service via live chat, email and phone in English (French optional).
• Support other duties as assigned.

Job description

Who is Effortless Admin

Effortless Admin is transforming how Canada handles employee benefits. We exist to provide the best possible group benefits experience to employers and their employees, while empowering benefits consultants. We are an expanding organization looking for motivated individuals who want to join us on our growth trajectory.

If you're ready to start your career with a company that invests in your growth from day one, we want to hear from you!

Position Overview

Full-Time | Edmonton, AB | On-site

Your Launchpad into a Career in Group Insurance

This is more than a job -- it's your entry point into the dynamic group insurance industry. As a Group Benefits Specialist, you'll gain hands‑on experience with Canada's top benefits administration technology while earning an internationally recognized professional designation that will set the foundation for your career.

Whether you're a recent graduate or early in your career, this role offers a clear path forward. Effortless Admin is growing across multiple departments and functions, and the Group Benefits Specialist position is designed as a gateway to advancement throughout our organization.

What You’ll be Doing

• Supporting plan sponsors in the management of their benefit plans
• Assisting plan members in using our software and understanding their coverage
• Contributing meaningfully to our development team in continuously improving the software through user acceptance testing, bug identification and product refinement
• Expanding your abilities as a subject matter expert in employee benefits data
• Developing expertise across a wide range of benefits carriers, plans and contracts
• Working independently in completing daily tasks
• Providing an exceptional customer service experience, bringing greater understanding to clients and resolving their benefits questions
• Delivering support by live chat, email and phone in English (and French, if bilingual)
• Other duties as assigned

What You’ll Bring

• Passion for customer service and helping people
• Desire to work in a team environment and grow your career
• An interest in the Canadian group benefits administration
• Ability to learn new technologies quickly
• Strong written and verbal communication skills
• Commitment to professional development and continuous learning
• Fluency in French is an asset but not required

What’s in it For You

Professional Development You Can Count On:

• Mandatory GBA Certification Program -- We'll sponsor your path to earning the internationally recognized Group Benefits Associate (GBA) designation through all three certification levels
• Paid study time -- Five hours per week during work hours dedicated to your professional development, with progressive salary increases upon completion of each certification level
• Course materials, textbooks, and enrollment fees; all as more particularly set forth in the Effortless GBA continuing education policy framework

Career Growth Opportunities:

• Clear pathways to advance into other departments and functions across Effortless Admin as we continue to expand
• An industry recognized certification and on‑job training to set you up for a career of group insurance expertise
• Work alongside industry‑leading development teams and benefits experts

Work Environment:

• Collaborative team in a supportive, growth‑focused environment
• A flexible company with personality and heart
• Competitive compensation and robust benefits package
• Great work‑life balance with 37.5 hour work week
• Great in building amenities including gym and swimming pool

Join Our Journey

At Effortless Admin, you'll launch your career in group insurance while earning credentials that matter. This isn't just about learning the industry -- it's about building the foundation for wherever you want to go next, whether that's deeper into benefits expertise or across our growing organization into operations, account management, implementation, or beyond.

Effortless Admin is committed to building diverse teams and an inclusive workplace. We encourage applications from all qualified candidates.