Group Account Director

Zenith; Old Toronto; On-site; CAD 60,000 - 100,000; Full time

Job summary

An innovative agency seeks a seasoned Associate Director/Director to lead client relationships and strategic planning. In this full-time role, you will manage a multi-disciplinary team, ensuring exceptional service while maximizing business opportunities. You'll leverage your industry knowledge to mentor team members and drive success, all within a dynamic and supportive work environment. The agency prides itself on its commitment to employee growth, offering extensive benefits and a culture that values individual contributions. Join a forward-thinking organization where your expertise can truly make a difference.

Benefits

3 weeks minimum vacation

Additional long weekend Publicis days

Holidays closures

Birthday off

Free Headspace memberships

Wellness and technology credits

Market-leading savings plan

Qualifications

• Minimum 3 years as Associate Director/Director experience.
• Direct client service experience with strong mentorship skills.

Responsibilities

• Manage client business and maximize opportunities with superior service.
• Lead strategic planning activities and grow relationships with clients.

Skills

Client Service

Strategic Planning

Mentorship

Analytical Skills

Industry Knowledge

Creative Problem Solving

Team Management

Syndicated Tools Knowledge

Microsoft Office Suite

Education

University or College degree/diploma in Media, Marketing, Business, Project Management

Tools

DDS

Prisma

DCM

DBM

Vividata

Job description

Company Description

Zenith is the ROI Agency. Our more than 6,000 specialists across 95 markets offer unparalleled capabilities in Media, Data, Technology, Commerce, and Content. We put effectiveness at the heart of our work to solve complex challenges, drive successful business outcomes, and grow our clients’ businesses. Zenith is part of Publicis Media, the media arm of Publicis Groupe.

Over the past year, Publicis Media has been transforming the way we do our business. From structuring our investment practice around data and digital to bringing our strategy, data sciences, and research practice under one house, we’ve been shaping Publicis Media to be the media network of tomorrow. One that both you and I want to work at.

Publicis Media Canada is proud to be Great Places to Work certified and recognized with Best Workplaces for Today’s Youth. We provide continuing opportunities for career growth by fostering a diverse work environment that respects and supports individual contributions and opinions.

We also offer our employees market-leading benefit and incentive programs. You’ll be provided with 3 weeks minimum vacation to start, plus additional long weekend Publicis days, holidays closures, your birthday off, free Headspace memberships, wellness and technology credits, and a market-leading savings plan.

We strive to provide what matters to you personally with the ability to choose and modify programs to suit your lifestyle.

Overview

This is a full-time permanent opportunity.

Responsibilities

• Manage all aspects of the client business providing superior customer service while maximizing business opportunities.
• Responsible for meeting client and agency KPIs and development of business plans.
• Lead and manage all strategic channel planning activities associated with assigned account(s).
• Establish and grow a strong relationship with multiple senior client stakeholders through a demonstration of industry knowledge and its application to business challenges.
• Steward relationship with outside agency partners (creative, PR, promotion, etc.).
• Work with analytic partners to gauge media performance and KPIs to determine the extent to which the original objectives and strategies were met.
• Manage a multi-disciplinary team ensuring all team members are delegated work appropriate for their level and experience and that the team remains challenged and engaged.
• Actively incorporate tools into the client planning process and lead workshops in a facilitator role.
• Understand client compensation structure and implications of plan changes.
• Act as a positive role model through example.
• Proactively keep abreast of industry trends and share knowledge with the team.
• Mentor the team to maximize individuals’ growth and harness the strengths and opportunities of each team member.
• Work closely with their direct report to optimize any revenue opportunities within the agency at large.

Qualifications

• Minimum 3 years as Associate Director/Director experience.
• University or College degree/diploma in Media, Marketing, Business, Project Management, or related field.
• Direct client service experience.
• Demonstrated supervisory, delegation, and strong mentorship skills.
• Proven track record of client and team success.
• Challenges traditional boundaries and demonstrates consistent creative approaches to business problems.
• Working knowledge of Syndicated tools (DDS, Prisma, DCM, DBM & Vividata, etc.).
• Proficient with Microsoft Office Suite.

Additional Information

Zenith is an equal opportunity employer, and we welcome and encourage applications from all interested parties. Accommodations are available, upon request, for all stages of the interview and employment process for those with a disability or medical need during any stage of the recruitment process. We thank all candidates for their interest in Zenith; however, only those candidates selected for an interview will be contacted.