Grocery Department Manager - Franchise

Loblaw Companies Limited; Maple Ridge; On-site; CAD 52,000 - 61,000; Full time

Job summary

Join a dynamic team at a leading grocery store where you can make a real impact on customer satisfaction and store performance. As a Grocery Department Manager, you will lead and motivate a dedicated team, ensuring that every customer receives exceptional service. With a focus on collaboration and community, this role offers the chance to shape the future of retail in Canada. If you are passionate about grocery operations and have a knack for leadership, this is the perfect opportunity to grow your career while making a difference in your community.

Qualifications

• 1 year of management experience preferred.
• Strong knowledge of grocery operations and customer service.

Responsibilities

• Promote high standards of customer service and train staff.
• Manage inventory and ensure pricing integrity.
• Coordinate employee activities and maintain a positive work environment.

Skills

Management experience

Customer service

Communication skills

Problem-solving skills

Grocery experience

Flexibility

Education

High School Diploma

Job description

Grocery Department Manager - Franchise

Location: 22427 Dewdney Trunk Rd, Maple Ridge, BC

Time Type: Full time

Posted On: Posted 5 Days Ago

End Date: December 26, 2024 (1 day left to apply)

Job Requisition ID: R2000528799

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together. Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well.

At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

Position: Grocery Manager

Store: Shipley’s No Frills

Responsibilities:

1. Promote and ensure a consistently high standard of customer service.
2. Train and motivate staff.
3. Provide a positive working environment, coach, advise and listen to employee problems/issues.
4. Prepare, post and change work schedule to schedule staff appropriately to meet the business needs.
5. Delegate and prioritize workload for staff.
6. Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage.
7. Maintain up to date information about market trends and competitor activities.
8. Coordinate the receiving, handling and storing of product to achieve optimal results.
9. Maintain Category sets, mixing for profit as required.
10. Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability.
11. Work with Sales representatives to negotiate credits, display merchandising and order levels.
12. Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings.
13. Maintain appropriate inventory levels through effective ordering and rotation.
14. Ensure pricing integrity.
15. Coordinate employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process.
16. Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified.

Qualifications/Experience:

1. Ability to manage people – 1 year of management experience preferred.
2. 1 year Grocery experience preferred.
3. Ability to work with minimal functional direction.
4. Demonstrated understanding of critical success factors for the No Frills concept as a discount food store focusing on low price image.
5. Demonstrated understanding of a Grocery Manager's impact on store performance in the areas of:

• Customer service
• Employee relations
• Merchandising
• Sales/Profits

Strong communication skills including verbal, written and active listening.

Demonstrated Customer focus and commitment to superior customer service.

Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships).

Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business.

Strong knowledge of all aspects of the produce area, operations and products.

Thank you for your interest, however only qualified applicants selected for interview will be contacted.

At Shipley’s No Frills, we are committed to creating a diverse and inclusive workplace. If you are contacted by us regarding a job opportunity or interview, please advise if you require accommodation.

Shipley’s No Frills is an equal opportunity employer.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long-standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “No Frills” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

Hiring Range: $52,000.00 - $60,320.00 (per year)

A candidate’s experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position.