Grande Prairie Customer Service Representative

Peace Country Petroleum Sales Ltd; Grande Prairie; Sur place; CAD 42 000 - 54 000; Plein temps

Résumé du poste

Peace Country Petroleum Sales Ltd in Grande Prairie, AB, is seeking a Customer Service Representative to support day-to-day sales and administrative operations in a fast-paced, team-oriented environment.

The ideal candidate will have strong communication, solid computer skills (Excel/Word), and a proactive attitude to improve processes and customer service. You will contribute to accurate records and efficient order processing while collaborating with office, sales, and operations teams.

Qualifications

• Strong verbal and written communication skills.
• Excellent organizational and time-management abilities.
• Proactive and capable of working in a team environment.

Responsabilités

• Process sales transactions, inventory records, and vouchers accurately and efficiently.
• Assist with inventory tracking, reporting, documentation, and reconciliation.
• Provide inside sales support and assist customers with inquiries and orders.
• Answer incoming phone calls, respond to emails, and direct calls to the appropriate team members.
• Maintain accurate records and documentation.
• Support the team with a variety of daily administrative tasks.
• Identify opportunities to improve processes, efficiencies, and customer service.
• Work collaboratively with the office, sales, and operations teams to support business objectives.

Connaissances

Communication

Organizational skills

Teamwork

Problem solving

Outils

Microsoft Excel

Microsoft Word

Description du poste

Customer Service Representative- Grande Prairie

Peace Country Petroleum Sales Ltd. is one of Northern British Columbia's leading fuel and lubricant suppliers. We are the exclusive wholesale branded distributor of Esso Fuels and Mobil Lubricants- two well-recognized and trusted brands.

Our success is built on a strong team that understands the importance of ownership, accountability, and responsibility. Our Core Values are clear and simple, and we live by them every day:

Do What's Right
Respect Others
Perform with Excellence

The Opportunity
We are currently seeking a Customer Service Representative to join our team in the Grande Prairie, AB area. This is a full-time, 40-hour-per-week position suited to an organized, motivated individual who enjoys working in a fast-paced, team-oriented environment.

The successful candidate will play an important role in supporting our day-to-day administrative and sales operations while helping ensure our customers receive excellent service.

Key Responsibilities
Process sales transactions, inventory records, and vouchers accurately and efficiently.
Assist with inventory tracking, reporting, documentation, and reconciliation.
Provide inside sales support and assist customers with their inquiries and orders.
Answer incoming phone calls, respond to emails, and direct calls to the appropriate team members.
Maintain accurate records and documentation.
Support the team with a variety of daily administrative tasks.
Identify opportunities to improve processes, efficiencies, and customer service.
Work collaboratively with the office, sales, and operations teams to support business objectives.
What We Require
Excellent oral and written communication skills.
Strong computer skills, including Microsoft Excel and Word.
Excellent organizational and time-management skills with a strong attention to detail.
An energetic and enthusiastic attitude with a willingness to challenge the status quo.
The ability to work effectively in a strong team environment.
Demonstrated ability to meet goals, solve problems, and overcome obstacles.
A commitment to our Core Values and providing exceptional customer service.

The following experience would be considered an asset:

Warehouse or distribution experience.
Forklift experience or certification.
Experience working with inventory management systems.
Experience in fuel, lubricant, industrial, transportation, or related industries.
Experience identifying and implementing technology or process improvements.
What We're Looking For
We are looking for someone who is proactive, dependable, and eager to learn and grow with the organization. If you enjoy finding better ways to do things, take pride in your work, and want to contribute to a growing company and a strong team, we would like to hear from you.

Join Peace Country Petroleum and become part of a team where doing what's right, respecting others, and performing with excellence are more than just words- they're how we do business.