Customer Service Associate I

Dollar Tree, Inc.; Grande Prairie; Hybrid; CAD 19,000 - 25,000; Part time

Job summary

Dollar Tree, Inc. in Grande Prairie is seeking a part-time Customer Service Associate to assist customers, handle transactions, and keep the store stocked and presentable. You will contribute to a safe, friendly shopping environment and support daily store operations.

The role requires strong customer service, organizational and communication skills, with the ability to lift 30–50 lbs and follow instructions, while supporting merchandising and cleanliness tasks.

Qualifications

• Experience in customer service across retail, hospitality, grocery, or drugstore sectors.
• Ability to understand and follow store procedures and operational documents.
• Strong organizational and communication skills are required.
• Must be able to lift 30–50 lbs and perform physical duties as needed.
• Demonstrated problem-solving and decision-making abilities.

Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions at the assigned cash register.
• Maintain cash security and protect company assets.
• Keep store well-stocked and recover merchandise as needed.
• Receive merchandise and assist with unloading trucks and stock replenishment.
• Ensure a clean, safe, and respectful store environment; clean and restock bathrooms, sweep/mop floors, take out trash.

Skills

Customer service

Organizational skills

Communication skills

Problem-solving

Following instructions

Education

High school diploma or equivalent

Job description

## Customer Service Associate IApply: AB-Grande Prairie: Part time: Posted Today: End Date: September 30, 2027 (30+ days left to apply): R-344433We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:* Assist customers with questions and recommendations* Manage sales transactions while working assigned cash register* Maintain security of cash and protect company assets* Keep the store well-stocked, and recover merchandise* Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards* Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders* Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable* Other duties as assigned\\***Skills and Experience:*** High school diploma or equivalent is preferred* Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred* Ability to follow instructions and interpret operational documents is required* Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting* Excellent customer service and relationship management skills are required* Strong organizational and communication skills are required* Strong problem-solving and decision-making skills are required*This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.**Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.*