Global Trade Process Lead - ERP Transformation

Johnson Johnson; Toronto; Hybrid; CAD 90,000 - 130,000; Full time

Job summary

Johnson & Johnson is seeking a Process Manager, Global Trade Services in a hybrid role based in Canada. The position focuses on transforming Global Trade operations within a modern ERP framework, collaborating across regions and functions to deliver standardized, scalable processes that support growth and compliance.

The role emphasizes design, implementation, and optimization of trade workflows while balancing strategy with executable delivery, risk management, and stakeholder alignment in a

Responsibilities

• Design and document current and future-state global trade processes.
• Convert business challenges and operational needs into practical, standardized solutions.
• Work with business leaders, IT teams, compliance specialists, and global process owners to align requirements and priorities.
• Lead workshops, working sessions, and design reviews that gather input and build stakeholder alignment.
• Identify ways to simplify processes, strengthen compliance, reduce risk, and increase efficiency.
• Contribute to system configuration, testing, deployment, user acceptance, cutover, hypercare, and stabilization activities.
• Develop process documentation, work instructions, training materials, and governance artifacts that enable adoption.
• Monitor risks, issues, and dependencies, and raise concerns early with cle

Job description

Johnson & Johnson is seeking a Process Manager, Global Trade Services in a hybrid role based in Canada. The position focuses on transforming Global Trade operations within a modern ERP framework, collaborating across regions and functions to deliver standardized, scalable processes that support growth and compliance.

The role emphasizes design, implementation, and optimization of trade workflows while balancing strategy with executable delivery, risk management, and stakeholder alignment in a