Import & Re-Export Lead US & Canada

Johnson Johnson; Markham; On-site; CAD 110,000 - 140,000; Full time

Job summary

Johnson & Johnson's DePuy Synthes is recruiting for an Import & Re-Export Lead US & Canada, located in Markham, Ontario. The role leads cross-border import operations across the US and Canada, ensuring compliant customs execution and optimization of programs to support business growth and operational continuity.

Lead a team coordinating with Supply Chain, Logistics, Manufacturing, Quality, Regulatory Affairs, and Trade Compliance to ensure uninterrupted movement of goods.

Qualifications

• Bachelor's degree in Supply Chain, International Business, Logistics, Customs & Trade, or a related field.
• Minimum 7+ years of experience in import/export operations, customs compliance, or international trade.
• Strong knowledge of U.S. and Canadian customs regulations and cross-border trade processes.
• Experience managing temporary importation, re-exportation, duty drawback, bonded programs, FTZs, and other customs procedures.
• Proven experience managing customs brokers and third-party logistics providers.
• Strong analytical, problem-solving, and project management skills.
• Ability to influence stakeholders and drive change across a complex matrix organization.

Responsibilities

• Manage end-to-end import, temporary import, and re-export activities across the US and Canada.
• Ensure compliance with U.S. and Canadian customs regulations, trade requirements, and special regulations.
• Lead customs programs including temporary imports, duty relief programs, duty drawback, bonded programs, and other procedures.
• Support new product launches, network changes, and supply chain initiatives requiring customs readiness.
• Oversee customs brokers and service providers, driving performance and issue resolution.
• Manage import documentation, permits, licenses and customs declarations.
• Identify opportunities for duty optimization, cost savings, and process improvements.
• Lead customs audits, compliance reviews, and corrective action plans.
• Partner with cross-functional teams to ensure uninterrupted movement of goods.
• Monitor KPIs and drive continuous improvement initiatives.

Skills

Analytical skills

Problem-solving

Project management

Influence stakeholders

Education

Bachelor's degree in Supply Chain/Logistics/International Business/Customs & Trade

Tools

SAP GTS

Job description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Supply Chain Deliver

Job Sub Function

Transportation Services

Job Category

Professional

All Job Posting Locations

Markham, Ontario, Canada

Job Description

DePuy Synthes is recruiting for a Import & Re-Export Lead US & Canada, located in West Chester or Markham Ontario etc.

Lead importation, temporary importation, and re-export operations across the United States and Canada, ensuring compliant customs execution, seamless cross-border movement of goods, and optimization of customs programs that support business growth, operational continuity, and cost savings.

Key Responsibilities

• Manage end-to-end import, temporary import, and re-export activities across the US and Canada.
• Ensure compliance with U.S. and Canadian customs regulations, trade requirements, special regulations for temporarily importation of medical for sterilization and internal compliance standards.
• Lead customs programs including temporary imports, duty relief programs, duty drawback, bonded programs, and other customs special procedures.
• Support new product launches, network changes, and supply chain initiatives requiring customs and trade readiness.
• Oversee customs brokers and service providers, driving performance, governance, and issue resolution.
• Manage import documentation, permits, certifications, licensees and customs declarations.
• Identify and implement opportunities for duty optimization, cost savings, and process improvements.
• Lead customs audits, compliance reviews, and corrective action plans.
• Partner with Supply Chain, Logistics, Manufacturing, Quality, Regulatory Affairs, and Trade Compliance teams to ensure uninterrupted movement of goods.
• Monitor operational performance through KPIs and drive continuous improvement initiatives.

Qualifications

Required

• Bachelor's degree in Supply Chain, International Business, Logistics, Customs & Trade, or a related field.
• Minimum 7+ years of experience in import/export operations, customs compliance, or international trade.
• Strong knowledge of U.S. and Canadian customs regulations and cross-border trade processes.
• Experience managing temporary importation, re-exportation, duty drawback, bonded programs, FTZs, and other customs special procedures.
• Proven experience managing customs brokers and third-party logistics providers.
• Strong analytical, problem-solving, and project management skills.
• Ability to influence stakeholders and drive change across a complex matrix organization.

Preferred

• Licensed Customs Broker (LCB) designation or equivalent customs certification.
• Experience within Medical Devices, Healthcare, Pharmaceuticals, Life Sciences, or other highly regulated industries.
• Knowledge of customs valuation, tariff classification, country of origin, free trade agreements, and trade compliance programs.
• Exposure to SAP GTS or other global trade management platforms.
• Experience partnering with global stakeholders and operating within a matrixed, multinational organization.
• Proven ability to manage complex operational issues, assess risk, and drive compliant outcomes.

Other

• Language: English required; Portuguese and/or Spanish strongly preferred to support stakeholders across LATAM.
• Travel: Up to 25-30% regional and international travel.
• Certifications: Trade compliance or customs certifications preferred but not required.

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultatio