Global Services Chief Architect — Remote Leadership

Toptal; Calgary; Remote; CAD 280,504 - 420,756; Full time

Job summary

A leading talent network firm is seeking a CEO, Head of Global Services to lead the growth and operational excellence of its offerings. The ideal candidate will possess extensive leadership experience, preferably in technology-driven environments, to drive strategic initiatives and operational frameworks. This remote full-time role focuses on delivering world-class client outcomes across all service lines.

Qualifications

• 10+ years of leadership experience in managing complex service organizations.
• Proven track record of multi-service line operations with P&L responsibility.
• Experience in tech or hyper-growth environments is strongly preferred.

Responsibilities

• Build and own the vision and strategy for Toptal’s services function.
• Provide hands-on operational leadership ensuring accountability.
• Establish scalable processes for delivery excellence and client satisfaction.

Skills

Strategic thinking

Problem-solving

Communication

Organizational skills

Cross-functional collaboration

Education

Bachelor’s degree

Master’s degree in Engineering, Business, or related field

Job description

A leading talent network firm is seeking a CEO, Head of Global Services to lead the growth and operational excellence of its offerings. The ideal candidate will possess extensive leadership experience, preferably in technology-driven environments, to drive strategic initiatives and operational frameworks. This remote full-time role focuses on delivering world-class client outcomes across all service lines.