Gérant(e) - IMAX Galerie de la Capitale

Cineplex; Quebec; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to Grow

Job summary

Cineplex in Quebec is seeking a Theatre Manager to lead theatre operations and deliver an exceptional guest experience. You will oversee Amusement, Food & Beverage, Guest Service and Retail, ensuring adherence to company standards and regulatory requirements.

The role emphasizes staff development, budgeting, and driving revenue while maintaining high morale and a positive work environment.

Qualifications

• Experience in a similar environment.
• Ability to lead a team during high volume periods across multiple departments.
• Ability to prioritize and manage multiple activities while developing staff and meeting targets.
• Strong conflict resolution, negotiation, and objection handling skills.
• Comfortable building and maintaining relationships with corporate departments, employees and guests.
• Proficient with Microsoft Office Suite.
• Schedule flexibility to work extended hours as required.

Responsibilities

• Maintain seamless operation of Amusement, Food & Beverage, Guest Service and Retail within the venue.
• Ensure facility reflects Company standards and all checklists/inspections are up to date.
• Execute Groups & Events within the venue.
• Recruit, interview, train and coach venue management and plan for succession.
• Enforce discipline per policy and manage performance and behavior.
• Manage theatre budget, grow revenue and drive business forward.

Skills

People leadership

Conflict resolution

Negotiation

Customer needs analysis

Microsoft Office Suite

Tools

Microsoft Office Suite

Job description

City:

Quebec

What you will do:

Theatre Manager

Cineplex's Theatre Managers are an integral part of the team who provide an exceptional experience to each and every guest. Theatre Managers work to ensure that Company policies, procedures, and standards are all being followed across the venue. The ability to maintain and execute a clear business vision alongside cultivating positive morale is essential to this role.

In this role, your responsibilities include (but are not limited to):

• Maintaining the seamless operation of all Amusement, Food and Beverage, Guest Service and Retail operations within the venue.
• Ensuring that the facility consistently reflects Company standards, and all relevant checklists and inspections are up to date as per both internal and external (regulatory bodies) requirements.
• Being responsible for executing Groups & Events within venue.
• Recruit, interview, train, and coach venue management, and plan for succession.
• Ensure fair and equitable discipline, in compliance with the Company's Discipline policy and severity table, implementing appropriate action(s) for performance and behavioural management.
• Manage theatre budget, grow revenue, and initiate projects to drive the business forward and strengthen Cineplex's reputation as Canada's #1 premier film exhibition company.

Qualifications:

This role may be a perfect fit for you if:

• You have experience in a similar environment.
• You can analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.
• You have demonstrated the ability to lead a team during high volume business periods in multiple departments.
• Ability to prioritize and manage multiple activities, attend to employee's development while continuing to meet financial targets and reporting responsibilities.
• You have strong conflict resolution, negotiation, and objection handling skills.
• You are comfortable building and maintaining relationships with corporate departments, key business partners, employees, and guests.
• Proficient with Microsoft Office Suite.
• You have schedule flexibility to work extended hours as required.

Additional Information:

As an employee, you'll enjoy:

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to Grow
• & more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverseworkforce. We encourageand welcomeapplications from all intersectional walks of life.The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, uniquecapabilities,and talent represents a significant part of our culture. By valuing a diverse workforce,weenforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

While we appreciate all interest, only those candidates selected for an interview will be contacted.