Gérant(e) - IMAX Galerie de la Capitale

Cineplex Entertainment LP; Quebec; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Tuition Assistance

Employee Assistance Program

Flexible Hours

Discounted Food and Beverages on Shift

Opportunities to Grow & more!

Job summary

Cineplex Entertainment LP in Quebec is seeking a Theatre Manager to lead operations across Amusement, Food & Beverage, Guest Service and Retail, ensuring company standards and a clear business vision.

The role requires leadership across departments, budget management, event execution, staff development and delivering an exceptional guest experience, with flexible hours.

Join a team driving the Cineplex experience and growth across Canada’s #1 premier film exhibition company.

Qualifications

• Experience in a similar environment.
• Able to analyze and interpret customer needs and offer appropriate options and solutions.
• Proven ability to lead a team during high-volume periods across multiple departments.
• Ability to prioritize and manage multiple activities while meeting financial targets and reporting.
• Strong conflict resolution, negotiation, and objection handling skills.
• Comfortable building and maintaining relationships with corporate departments, partners, employees, and guests.
• Proficient with Microsoft Office Suite.
• Schedule flexibility to work extended hours as required.

Responsibilities

• Maintaining the seamless operation of Amusement, Food and Beverage, Guest Service and Retail operations within the venue.
• Ensuring that the facility consistently reflects Company standards, and all relevant checklists and inspections are up to date per internal and external requirements.
• Executing Groups & Events within venue.
• Recruit, interview, train, and coach venue management, and plan for succession.
• Ensure fair and equitable discipline in compliance with the policy and implement actions for performance and behavioural management.
• Manage theatre budget, grow revenue, and initiate projects to drive the business forward.

Skills

Leadership

Customer analysis

Cross-dept leadership

Prioritization

Conflict resolution

Relationship building

Microsoft Office

Tools

Microsoft Office Suite

Job description

City: Quebec

What you will do:

Cineplex’s Theatre Managers are an integral part of the team who provide an exceptional experience to each and every guest. Theatre Managers work to ensure that Company policies, procedures, and standards are all being followed across the venue. The ability to maintain and execute a clear business vision alongside cultivating positive morale is essential to this role.

Responsibilities:

• Maintaining the seamless operation of all Amusement, Food and Beverage, Guest Service and Retail operations within the venue.
• Ensuring that the facility consistently reflects Company standards, and all relevant checklists and inspections are up to date as per both internal and external (regulatory bodies) requirements.
• Being responsible for executing Groups & Events within venue.
• Recruit, interview, train, and coach venue management, and plan for succession.
• Ensure fair and equitable discipline, in compliance with the Company’s Discipline policy and severity table, implementing appropriate action(s) for performance and behavioural management.
• Manage theatre budget, grow revenue, and initiate projects to drive the business forward and strengthen Cineplex’s reputation as Canada’s #1 premier film exhibition company.

Qualifications:

This role may be a perfect fit for you if:

• You have experience in a similar environment.
• You can analyze and interpret the needs of customers and offer appropriate options, solutions, and resolutions required.
• You have demonstrated the ability to lead a team during high volume business periods in multiple departments.
• Ability to prioritize and manage multiple activities, attend to employee's development while continuing to meet financial targets and reporting responsibilities.
• You have strong conflict resolution, negotiation, and objection handling skills.
• You are comfortable building and maintaining relationships with corporate departments, key business partners, employees, and guests.
• Proficient with Microsoft Office Suite.
• You have schedule flexibility to work extended hours as required.

Additional Information:

As an employee, you’ll enjoy:

• Tuition Assistance
• Employee Assistance Program
• Flexible Hours
• Discounted Food and Beverages on Shift
• Opportunities to Grow & more!

Inclusion & Diversity

Cineplex, its subsidiaries, and affiliates are equal opportunity employers with a commitment to hiring and retaining a diverse workforce. We encourage and welcome applications from all intersectional walks of life. The collective sum of our individual differences, experiences, knowledge, innovation, self-expression, unique capabilities, and talent represents a significant part of our culture. By valuing a diverse workforce, we enforce hiring practices that are fair and equitable.

Accessibility

We are committed to improving access and opportunities for all individuals, including those with disabilities by identifying and removing barriers that may prevent, inhibit, or restrict their access to employment oporunities. If you require accommodation at any stage of our hiring process (application, interviews, assessments, and placement), please contact us at 416-323-6600 or via email at [e-mail].

While we appreciate all interest, only those candidates selected for an interview will be contacted.

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