Geotechnical Software Documentation Specialist

Rocscience; Toronto; Hybrid; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Annual bonus

Health benefits

3 weeks vacation

Job summary

Rocscience, a Toronto-based software provider, is seeking a Technical Content Specialist to produce and manage high-quality documentation for geotechnical engineering tools. You will write, edit, and publish content across Rocscience products, ensuring accuracy and clarity for diverse users.

You will work with QA, developers, and SMEs to keep materials current, align with branding, and maintain asset libraries.

Qualifications

• Exceptional English writing and editing skills.
• Basic to intermediate HTML understanding.
• Experience with a CMS such as WordPress or Craft.
• Experience writing and editing technical content professionally.
• Exceptional attention to detail.
• Good time management and ability to juggle priorities.
• Ability to work independently.
• Ability to learn new software quickly.
• General understanding of SEO.
• General understanding of the software development process.
• Familiarity with Azure DevOps or sprint tools.
• Experience using The Canadian Press Stylebook.
• Experience in engineering, software development, or geomechanics is assets.
• Adobe Creative Suite experience is a plus.
• Educational background in Communications, Journalism, Technical Writing, Digital Marketing, or related field.

Responsibilities

• Create, organize, and publish technical documentation for Rocscience products and services.
• Edit and proofread documentation pages, tutorials, and manuals.
• Use CMS to edit, update, and publish content.
• Manage documentation requests via Azure DevOps.
• Edit HTML content including fonts, lists, links, and images.
• Ensure WCAG and AODA accessibility compliance.
• Align content with Branding Guidelines and Style Guide.
• Build and maintain digital media libraries for User Guide assets.
• Collaborate with QA and developers to keep docs up to date.
• Coordinate with geotechnical engineers to ensure accuracy and clarity.
• Capture software screenshots and create thumbnails.
• Interact with UX/UI, Design, and Web Dev teams for new content ideas.

Skills

English writing

HTML basics

CMS experience

Technical writing

Attention to detail

Time management

Independent work

Problem solving

SEO basics

DevOps understanding

Adobe Creative Suite

Canadian Press Stylebook

Engineering/software background

UV/branding style knowledge

Education

Communications/Journalism/Technical Writing or Digital Marketing degree

Tools

WordPress

Craft CMS

Azure DevOps

Adobe Creative Suite

Job description

Rocscience, a Toronto-based software provider, is seeking a Technical Content Specialist to produce and manage high-quality documentation for geotechnical engineering tools. You will write, edit, and publish content across Rocscience products, ensuring accuracy and clarity for diverse users.

You will work with QA, developers, and SMEs to keep materials current, align with branding, and maintain asset libraries.