General Secretary, Terraces Health Centre

Baycrest; Toronto; On-site; CAD 37,000 - 40,000; Full time

Job summary

Baycrest Terraces, part of Baycrest, invites applications for a General Secretary to support secretarial services within the Health Centre. You will handle appointments, intake, and clerical duties across care areas, ensuring smooth operation and confidentiality.

The role requires a post-secondary Medical Secretary program, Grade 12, and 2+ years of experience, with strong MS Office and MediTech skills. This is a temporary full-time posting with day shifts and no weekends.

Qualifications

• Completion of Grade 12 is required.
• Completion of a recognized post-secondary Medical Secretary program required.
• Two years of related secretarial/administrative support experience preferred.
• Experience with UKG scheduling is preferred.
• Excellent verbal, written and listening communication skills; maintain confidentiality.

Responsibilities

• Books appointments on behalf of residents including labs, clinics, specialist and other referrals; schedules follow up appointments.
• Provides reception and telephone answering services for Health Centre.
• Provides clerical, administrative, staffing and scheduling for all clinical areas.
• Arranges meetings and appointments for physicians and/or family meetings.
• Ensures necessary office supplies and clinical supplies are requisitioned, ordered and received.
• Performs other clerical functions such as photocopying, courier services, mail delivery in the clinical portfolio.

Skills

Communication skills

Organizational skills

Multitasking

Confidentiality

Medical transcription

Interpersonal skills

Education

Grade 12

Medical Secretary program

Tools

MS Word

Excel

PowerPoint

MediTech

UKG scheduling

Job description

Baycrest Terraces

has an exciting opportunity for a

GENERAL SECRETARY

Terraces Health Centre

Posting Number: 10294

Position Type: Temporary Full-Time (up to 5months)

Shift Type: Day, no weekends (subject to change)

Bi-Weekly Hours: 70 Hours, 7 hrs/shift

Union: SEIU Clerical

Hourly Pay Rate: $27.01 - $29.41

Date Posted: October 15, 2026

Internal Closing Date: October 26, 2026

About Us

At Baycrest, senior living reflects a commitment to supporting people as they age with purpose, fulfilment and dignity. Through communities such as Baycrest Terraces, we offer retirement living, assisted living and memory care services designed to meet evolving needs.

At Baycrest Terraces, we believe individuals can flourish and embrace opportunity at every stage of their lives. Baycrest Terraces is where residents can continue to thrive in their later years. We offer unmatched health care, social activities, and cultural programs that enhance the physical, cognitive, emotional, and spiritual health of our residents.

Job Summary

The primary responsibilities of the General Secretary are to support the provision of secretarial and clerical services within the assigned area of responsibility. The General Secretary works in compliance with external legislative/regulatory standards, Centre wide and departmental policies and procedures and other requirements related to areas of responsibility.

Key Responsibilities

• Books appointments on behalf of all residents including labs, clinics, specialist, consults, assessments, Ontario Health atHome and other referrals, schedules follow up appointments with patients and families
• Provides reception and telephone answering services for Health Centre
• Provides clerical, administrative, staffing and scheduling for all clinical areas
• Arranges meetings and appointments for physicians and/or family meetings
• Ensures necessary office supplies and clinical supplies are requisitioned, ordered and received
• Performs other clerical functions i.e. photocopying materials, arranging courier services, picking up / delivering mail in the clinical portfolio which includes all care areas: Independent Supportive Living, Assisted Living, and Memory Care

Qualifications

• Completion of Grade 12 is required
• Completion of a recognized post-secondary Medical Secretary program required
• Previous experience in a not-for-profit health care facility is preferred
• Previous experience with staffing scheduling through UKG
• Two (2) years of related secretarial / administrative support experience
• Excellent computer skills including MS Word, Excel and PowerPoint
• Experience with of electronic patient scheduling programs such as MediTech
• Excellent verbal, written and listening communication skills
• Understands and adheres to confidentiality
• Demonstrated medical transcription skills with a high degree of accuracy
• Excellent interpersonal skills
• Proofreading skills
• Ability to organize time, set priorities and multitask in order to meet various competing work, deadlines and continual interruptions