Medical Secretary/Receptionist

NorWest Community Health Centres; Armstrong; On-site; CAD 32,000 - 38,000; Full time

Benefits offered by this job

HOOPP pension plan

Casual position

Job summary

NorWest Community Health Centres in Armstrong, Ontario, is seeking a Casual Medical Secretary/Receptionist to greet clients, answer calls, schedule appointments, and manage filing and database updates. The role is part-time hours with flexibility to support patient access.

Responsibilities include maintaining filing systems, handling information requests, and performing general office duties while providing courteous service to diverse clients.

Qualifications

• Two years of receptionist experience, preferably in clinical or human services.
• Ability to handle multiple demands with unpredictable workflows.
• Strong organizational skills, good judgment, tact and problem solving.
• Professional telephone manners and courteous public interaction.
• Knowledge of medical terminology and accurate data entry.
• Awareness of health access barriers and sensitivity to diverse populations.
• High school diploma or equivalent.

Responsibilities

• Greet clients and field inquiries in person and by phone.
• Handle incoming calls and information requests.
• Schedule and coordinate appointments for patients.
• Maintain filing systems and update client databases.
• Perform general office and data entry duties.

Skills

Reception experience

Organizational skills

Telephone etiquette

Data entry

Medical terminology

Customer service

Sensitivity to health issues

Education

High school diploma

Tools

Word processing

Data entry systems

Job description

Medical Secretary/Receptionist

Casual

Armstrong Site

One of a network of provincial community health centres, the NorWest Community Health Centres is a community based, non-profit organization funded by Ontario Health, emphasizing access to primary health care and prevention programs and services.

We are currently seeking a Casual Receptionist/Secretary who as a valuable member of the Community Health Centre team, is responsible for greeting clients, handling incoming telephone calls and requests for information, scheduling appointments, maintaining appropriate filing systems, updating the client database, and performing various office administrative duties.

The position has a competitive salary, and the option to join the Health Care of Ontario’s Pension Plan (HOOPP).

The hourly range for this position is $23.053 to $27.775.

We do not use AI to screen resumes.

QUALIFICATIONS

• Two years of experience as a receptionist, preferably in a clinical setting or human service organization.
• Demonstrated ability to perform well when dealing with multiple demands and unpredictable workflows.
• Excellent organizational skills, judgment, tact and problem solving skills.
• A professional and friendly telephone manner and experience in dealing with the public in a mature sensitive and helpful manner in person and by telephone.
• Good knowledge of medical terminology and high proficiency/accuracy in word processing, and data entry skills.
• Awareness of and sensitivity to health issues particularly within populations who face barriers to accessing care (under housed, living with mental health challenges or diagnoses, current or past substance use, complex health histories, 2SLGBTQIA+, newcomers, non-insured).
• High school diploma or equivalent.

The deadline for applicants is Tuesday, October 20, 2026 at 4:30 p.m.

www.norwestchc.org

Norwest Community Health Centres is an equal opportunity employer. We thank all applicants for their interest but only those selected for an interview will be contacted. Upon request, accommodations due to a disability are available throughout the selection process.