General Sales Manager

The Brick; Halifax; On-site; CAD 40,000 - 80,000; Full time

Job summary

An established industry player in retail is seeking a General Sales Manager to lead their team in delivering exceptional customer service and achieving sales targets. This dynamic role involves overseeing store operations, training staff, and implementing sales strategies to enhance customer satisfaction and drive revenue growth. With a focus on career development and a supportive work environment, this position offers the opportunity to make a significant impact in a thriving retail setting. If you are passionate about leadership and customer service, this is the perfect opportunity to showcase your talents and grow your career.

Benefits

Health Insurance

Dental Insurance

Paramedical Services

Employee Discounts

Career Progression Opportunities

Flexible Benefits Package

Qualifications

• 2+ years of customer service or sales experience required.
• Proven track record in customer service and operations.

Responsibilities

• Maintain excellence in store merchandising and customer service.
• Conduct hiring, scheduling, and training of the sales team.
• Achieve sales and margin targets while controlling expenses.

Skills

Customer Service

Leadership

Sales Experience

Communication Skills

Problem Solving

Time Management

Education

High School Diploma

Post Secondary Education

Job description

Is this job for you?

Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

Reporting to the Store Manager, the General Sales Managerwill have the following responsibilities:

• Maintain excellence in store merchandising, detail and customer service
• Conduct hiring, scheduling and training of the sales team
• Develop employees through goal setting, coaching and formal performance appraisals
• Implement all sales programs
• Increase delivered sales, Closing Ratio and “Return On Customer”
• Achieve sales and margin targets while controlling expenses
• Organize and plan promotions and marketing events
• Lead daily team talks and sales meetings
• Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
• Community involvement

Qualifications

• High school diploma or equivalent; post secondary education an asset
• 2 or more years of customer service or sales experience
• Previous retail Supervisory or Senior Associate experience an asset
• Proven track record in customer service, operations and merchandising
• Excellent verbal and written communication skills
• Highly developed problem solving skills
• Good time management skills and work ethic
• The ability to promote an extreme level of excellence and pride in customer service and store detail
• Flexibility to work any shift, including evenings and weekends, as required

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

If you’d like to apply for this role, please contact our recruitment team at [e-mail]

Attach your CV and tell us why you would be a great fit at The Brick!

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]