General Manager – Growth & Guest Experience Leader

Splitsville Entertainment Inc.; Toronto; Presencial; CAD 80.000 - 110.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Vacation time 3 weeks

Bonus eligibility

Food discounts and $1 bowling

In-house training pathways

Long service awards

Medical and dental benefits

RRSP matching

Mental health support

Descripción de la vacante

Splitsville Entertainment in Toronto is seeking a motivated General Manager to run one busy centre and shape a safe, fun, and vibrant environment for guests and staff.

You will drive financial performance across all revenue streams—bar, diner, amusements and bowling—while owning budget and KPIs and sharing in centre success through incentives. Youll coach a dynamic team to deliver outstanding service in a fast-paced setting.

Formación

• Hands-on General Manager experience in leisure, hospitality or retail.
• Budget management experience of at least $1m.
• Demonstrated ability to drive operational standards.
• Proven track record in boosting sales and performance.
• Experience coaching and developing teams.
• Empathetic and compassionate leadership style.
• Resilient, flexible, and adaptable to a fast-paced environment.
• Willingness to work nights and weekends.
• Smart Serve (ON), Serve it Right (SK), Pro Serve (AB).
• Food Handlers Certificate.

Responsabilidades

• Run one busy centre and create a safe, fun, vibrant environment.
• Drive financial and commercial performance across bar, diner, amusements and bowling.
• Be fully accountable for delivering budget and KPIs.
• Lead, coach, and motivate team to deliver outstanding service.

Conocimientos

General Manager experience

Budget management

Operational standards

Sales performance

People development / coaching

Empathy / compassion

Resilience / adaptability

Willingness to work nights weekends

Smart Serve / Serve it Right / Pro-...

Food Handlers Certificate

Educación

Food Handlers Certificate

Descripción del empleo

Splitsville Entertainment in Toronto is seeking a motivated General Manager to run one busy centre and shape a safe, fun, and vibrant environment for guests and staff.

You will drive financial performance across all revenue streams—bar, diner, amusements and bowling—while owning budget and KPIs and sharing in centre success through incentives. Youll coach a dynamic team to deliver outstanding service in a fast-paced setting.